HR Operations Specialist

The hourly rate is:
$19.73 - $26.44 per hour
This position is bonus/commission eligible.

CCC Intelligent Solutions Inc. is a leading cloud platform for the multi-trillion-dollar P&C insurance economy creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more.

The CCC Intelligent Experience Cloud, powered by broad AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes, and personalized experiences that just work. Through purposeful innovation and the strength of our connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at

The Role

Reporting to the HR Operations Manager, the HR Operations Specialist is a key role on the HR team. This role's primary responsibilities include completing daily operational tasks of the function, ensuring employees are supported, and implementing HR policies are implemented consistently and accurately. This role is part of our HR Shared Services function, which is a key partner to our HR Centers of Excellence (COEs) and HR Business Partners (HRBPs).

Key Responsibilities:

Processes all HR vendor purchase orders and invoices, including benefits invoices, to ensure billing and payment occurs timely and accurately
Coordinates the acknowledgment process for commission and sales incentive plans
Oversees the employment verification process through The Work Number and processes any related ad hoc requests
Facilitates the offboarding process for outgoing employees, including coordination of equipment returns
Processes tuition reimbursement and wellness credit payments and approvals
Responds to employee related requests, including those for unemployment and from terminated employees; coordinates with other departments on miscellaneous employee issues
Serves as the point of contact for electronic file retention, quality assurance, and documentation; ensures electronic files are properly stored in each employees Workday profile, as appropriate
May support other areas of HR, including, but not limited to annual compliance, EEO reporting, contract management, and background checks

Requirements:

BA/BS Degree or equivalent experience.
Two years of HR operations or related administrative experience
Advanced skills in Microsoft suite
Good written and verbal communication skills
Attention to detail and organizational skills
Willingness to learn new skills and accountabilities
Process improvement mindset

About the company's commitment to its employees

CCC Intelligent Solutions employees are part of an inclusive culture that brings together diverse backgrounds and perspectives. Our team is defined by our values of: Integrity, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity. Together, we help our clients and each other achieve new goals.

CCC is committed to providing employees with opportunities to advance their careers and skillsets. CCC team members receive access to training and education reimbursement is available.

CCC offers competitive compensation and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members. For more information about our benefits please check out our careers site. Careers | CCC Intelligent Solutions | CCCIS

Each team member plays an important role in the company's success and each team member has a voice. CCC employee engagement and job satisfaction ratings consistently exceed industry norms - underscoring the value CCC places on its employees.

Please check out our corporate profile as well as get a chance to meet some of us by clicking on the following link.

CCC Intelligent Solutions Jobs and Company Culture ()