HR Operations Specialist - San Jose

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
TikTok is seeking a motivated and eager HR Operations Data Analyst to support our Human Resources Operations team in the US. The HR Operations team at TikTok helps ensure strong quality, experience, and process for the Lifecycle Operations function. We support the employee lifecycle journey from hire to separation, including onboarding, job status changes, time keeping, data and reporting, and offboarding. This is a full-time role that can be located in our New York City, NY, Austin, TX, or Los Angeles, CA offices.

Responsibilities
- Partnership: Effectively collaborate with cross-functional stakeholders to proactively determine and deliver relevant and impactful HR operation solutions to business and system challenges.
- Employee Lifecycle Experience: Accurately perform employee lifecycle transactions/processes, including onboarding, offboarding, transfers/job status changes, time keeping, time off and leave, extended workforce, and other responsibilities as assigned.
- Process and Procedures: Recommend, design, and draft employee lifecycle processes and procedures that enhance and optimize existing HR practices, so that they remain fit for purpose and benefit stakeholder teams.
- Operation Optimization: Be a trusted resource for HR systems, data, and process knowledge to interpret and analyze processes to drive HR operation enhancements by supporting new module roll-out and optimization initiatives.
- Project Management: Create, execute, and deliver various projects to standardize and strengthen HR practices across the organization, as well as set new processes, trainings, and initiatives.

Qualifications

Minimum Qualifications
- Minimum 2 years of HR operations related work experience in process improvement, employee lifecycle (preonboarding through offboarding) operations, and/or HRIS administration (Workday experience), with strong stakeholder partnering and operational skills at a high volume technology start-up.
- BA/BS degree in Human Resources or a related field.
- Exceptional detail orientation, organizational skills, and an ability to prioritize, multi-task and manage multiple deadlines.
- Resourceful problem-solver that can troubleshoot issues independently and drive impactful solutions with the ability to learn complex processes quickly and complete with precision.
- Fluent in Excel (with the ability to perform VLOOKUPs and pivot tables).
- Excellent written and spoken communication skills, with the ability to write policy and process documentation, draft company-wide internal. communications, and articulate complex issues and proposed solutions.

Preferred Qualifications
- Highly organized, detail-oriented, and self-sufficient, with the ability to successfully project manage shifting priorities.
- Familiarity with Canada Lifecycle Operations is a plus.
- Great teammate, willingness to help where and when needed and go above and beyond.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2.