HR Receptionist & Administrative Assistant (Bilingual)

HR Receptionist & Administrative Assistant (Bilingual)

Company Overview

Grand America is one of several properties within Grand America Hotels & Resorts. Grand America Hotels & Resorts is a collection of destinations across the American West – built with intention, shaped by the land, and preserved by the people who keep the spirit of our mission alive. At Grand America, excellence is at the center of everything we do, from carefully sliced sandwiches at Afternoon Tea to the coordinated bloom of tulips in our garden grounds each spring. Consistently recognized and awarded for hospitality, fine dining, and luxury experiences, our commitment to excellence is a commitment to perfect place settings at every table in the Grand Ballroom, pristine French pastries baked in-house each morning, and a warm welcome every time you return through our iconic golden doors.

Position Summary

The HR Receptionist & Administrator is often the first face a team member or prospective colleague encounters when stepping into the Human Resources office , and at The Grand America Hotel, that first impression matters deeply. This role brings the same warmth, attentiveness, and care for detail that define our guest experience to every interaction within our own team.

Balancing a welcoming presence at the front desk with the day-to-day administrative needs of the HR department, this position plays a quiet but essential role in keeping our people operations running smoothly. The ideal candidate takes pride in making others feel at ease, handles responsibilities with discretion and follow-through, and understands that excellence is always in the details.

Essential Responsibilities

Reception & Front Desk

· Welcome employees, candidates, and visitors with the genuine hospitality and professionalism that define The Grand America experience

· Answer and direct incoming calls, emails, and HR inquiries to the appropriate team members

· Manage the HR office calendar, including scheduling meetings, interviews, and appointments

· Maintain a polished, organized reception area that reflects the hotel's standard of excellence

HR Administration

· Provide broad administrative support to the HR team, including note taking, data entry, filing, and document management.

Department: Human Resources 

Reports To: Manager, Human Resources Business Partners GALA (Grand America & Little America)

FLSA Status: Non-Exempt

Employment Type: Full-Time, Tuesday – Saturday 9:30 am – 5:30pm Location: Grand America, Salt Lake City, Utah