HR Systems Technical Manager

IT - Project Management Office

Full Time

78136BR

Job Summary

Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Reviews and approves recommendations for applications development programs and initiatives. Provides guidance to subordinates to achieve goals in accordance with established policies. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules.

The HR Systems Technical Manager is the lead technical expert for UCSF’s HR and Occupational Health applications, providing technical consultation, business analysis, architectural review, and advocacy for HR technologies and integrations. The position has responsibility and development oversight for UCSF HR CRM (Salesforce), HR wellness applications, the HR Occupational Health solution suite, HR data integrations, and other HR technical solutions. Responsibilities include establishing coding and architecture standards; guiding design for maintainability, scalability, and security; and overseeing development, deployment, and operational performance.

As the technical team manager, the incumbent leads the selection of needed technical resources such as Salesforce and.NET developers, and directly manages a technical staff of 6-8 staff, contractors, and offshore team members who support day-to-day operations, problem resolution, system enhancements, and application upgrades.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

UCSF IT provides centralized IT services to all aspects of the UCSF mission including patient care, research and education in addition to support for enterprise-wide administrative systems. Additionally, UCSF IT

works closely with a variety of more specialized departmentally-based IT services to provide common services, IT architectures and frameworks in the areas of infrastructure technology, integration/interfaces, information management (e.g., master data management, clinical data warehousing), security, enterprise systems of record and IT service management processes and tools. Additionally, UCSF IT is actively engaged at the UC System level to identify and implement leveraged solutions and services and to leverage the experience and skillset across the UC system to meet the rapidly escalating information technology needs of the institution. This offers employees the opportunity to be exposed to and engaged in a broad swath of the UC business and advanced technologies and professionals within UCSF and the UC System.

Required Qualifications

Bachelor's degree in a related area and/or equivalent experience/training.
Typically 2-5 years of experience managing an Information Technology team
Requires knowledge of applications programming function, database design, infrastructure environments, organizational effectiveness, and health and safety.
Thorough knowledge of HR systems subject area, including HR CRM, Occupational Health systems, and HCM platforms, sufficient for strategic planning, technology assessment and direction.
Ability to understand the process involved in adapting, integrating, and modifying existing programs or vendor-supplied products for use within the technical environment.
Experience in analyzing buy vs. build procurement for products for effective and efficient technology use.
Significant experience with the integration of highly complex, diverse, internally and externally developed implementations of business functions to build enterprise-class, scalable systems.
Demonstrated ability to translate business needs into long-term architecture solutions. Expertise relating to the design and development of software across the organization
Critical thinking, persuasion/negotiation, conflict resolution, mentoring and staff development, leadership/management, problem-solving, human resources policies and procedures relating to management responsibilities.
Verbal and written communication, quantitative abilities, analytical, strong mechanical applications programming systems skills.
Demonstrated skill in managing technical staff.
Experience in the management of ongoing technology infrastructure acquisition and expansion, including the identification and integration of suitable emerging technologies.
Thorough knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.
Excellent oral and written communication skills, including the ability to effectively present technical topics to individuals and groups with potentially varied levels of technical sophistication.
Strong knowledge and understanding of service delivery principles.

Preferred Qualifications

Advanced degree preferred.
Salesforce Certified Administrator
Microsoft Certified Technology Specialist – web/distributed applications
Microsoft Certified Technology Specialist – SQL Server
Must have knowledge of campus, medical center or Office of the President and systemwide protocols and procedures for budget and account management.
Experienced in leading change management activities and managing their impact across the unit or department.
Requires skills in web software, web software language and object oriented software concepts. May require knowledge of network protocols and how they are used on a large (campus / medical center / OP-wide, institution-wide or beyond) network. May require advanced knowledge of data storage, processing analysis and visualization technologies and how they are used in administrative and / or academic endeavors at a large, top-tier research university or medical center.
Demonstrated ability to effectively communicate with executive-level management on a regular basis.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

000649 APPLICATIONS PROGM MGR 1

Job Category

Clinical Systems / IT Professionals, Professional and Managerial

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Flexible (combination of onsite and remote work), Mission Center Building (SF), San Francisco, CA

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Mon-Fri 8-5pm
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