HR Tech Process Writer

Overview

You will work closely with the team lead, supporting the creation, revision, and organization of process-driven technical documentation for the internal HR portal, as part of a broader shift toward AI-ready knowledge solutions. While the content is technical in nature—focused on workflows, systems, and operational processes—this role does not require deep technical or engineering expertise. Success is driven by strong writing experience, editorial judgment, attention to detail, and the ability to structure complex information clearly and consistently.

 Key Responsibilities
Support the team lead in writing, editing, and organizing process-oriented technical documentation for the internal HR portal
Review existing documentation to determine optimal layout, hierarchy, and structure
Rewrite and standardize content using approved templates, style guides, and editorial standards
Translate complex operational and system-related information into clear, usable documentation
Prepare and maintain content within internal content management systems
Ensure content is accurate, current, and aligned with internal policies and standards
Apply consistent tone, terminology, and formatting across employee-facing documentation
Participate in content reviews and incorporate feedback from the team lead
Support large-scale documentation cleanup, migration, and onboarding efforts

Must-Have Skills
4–6+ years of experience in technical, process, or documentation-focused writing and editing roles
Proven ability to organize, restructure, and standardize complex process documentation
Excellent editing and proofreading skills with high attention to detail
Strong written communication skills, with the ability to explain technical concepts clearly
Working knowledge of content management systems (CMS)
Ability to quickly learn internal tools, workflows, and documentation standards
Familiarity with UX writing or content design principles

Nice-to-Have Skills
Experience supporting HR, operations, or employee-facing portals
Experience working with large documentation migrations or restructures
Exposure to fast-paced or large-scale tech environments

Soft Skills / Desired Attributes
Strong editorial judgment and attention to detail
Comfortable working independently with guidance from a team lead
Highly organized and process-oriented
Adaptable and responsive to changing priorities

Education & Experience
Bachelor’s degree in English, Communications, or a related field
4+ years of experience writing, editing, or maintaining process or technical documentation

Challenges & Considerations
Content priorities may shift based on business needs
Role focuses on improving and standardizing existing documentation, rather than net-new authoring
Success depends on clarity, structure, and consistency, not deep technical specialization
Please include on your resume:
Writing or editing samples demonstrating structured, well-organized documentation
Examples of internal-facing content such as HR, policy, or process documentation

Location: Remote (United States)

Role type: Contract 4+ Month Position 

Expected hours: 40 per week 

Benefits:

• Dental insurance


• Health insurance


• Health savings account


• Life insurance


• Paid time off


• Retirement plan


• Vision insurance

Schedule:

• 8 hour shift


• Monday to Friday (Extended schedule as needed Saturday-Sunday)

Application Question(s):

• Do you or will you in the future require any sponsorship to work in the US?

Language:

• English  (Required)