HT Case Manager

A SAFE PLACE

LAKE COUNTY CRISIS CENTER

Human Trafficking Case Manager

The Lake County Task Force Human Trafficking Case Manager is responsible for intakes, case management, crisis intervention/24-hour response, life skills training – including employment readiness, family support, and victim advocacy. Case Manager reports to the Director of Human Trafficking and works closely with all programs. This is an on call 24-7 position. This position ensures compliance with Medicaid billing requirements, documentation standards and regulatory expectations, while maintaining adherence to CARF standards and accreditation guidelines

A Safe Place is a 501(c)(3) nonprofit organization, incorporated as Lake County Crisis Center for the Prevention & Treatment of Domestic Violence Inc.

Position located: Libertyville, IL

Responsibilities:

• Attend Task Force Steering Committee, Lake County Coalition against Human Trafficking, and Victim Identification Subcommittee. 
• Assist with an on-call rotating schedule at the required shelter and Transitional housing locations including one weekend every 6 to 8 weeks with two weekdays off.
• Case manager provides crisis response and intensive case management including assessment of client needs, treatment planning, safety planning, referrals, client assistance items and advocacy with clients within the designated communities.
• Complete IMCAT/IMCANS assessments collaboratively with clients in accordance with agency standards and required timelines to identify needs, strengths, and priorities and inform individualized service planning.
• Develop, implement, monitor and update individualized service plan in collaboration with clients.
• Complete Human Trafficking Assessment with Human Trafficking clients.
• Assist with calls from Law Enforcement to provide immediate onsite, offsite support to Human trafficking victims
• Enroll clients in Public Assistance Programs (e.g. TANF, cash aide, childcare assistance, SNAP, medical).
• Conduct intake and assessment for entry of service in collaboration with incoming clients.
• Complete and update individualized safety planning in collaboration with clients based on identified needs, risk factors, and changing circumstances. 
• Conduct danger assessment with each client to assess level of danger.
• Assistance with crime victim compensation claims, when possible, information and referrals, documentation of services provided, and routine follow-up to ensure that the victim’s needs are being addressed across multiple systems. 
• Maintains confidentiality standards consistent with ASP policies and Domestic Violence laws.               
• Participate in staff meetings, case management and other training and meetings as requested.
• Foster and nurture relationships with community partners in offsite locations.    
• Effectively communicate with the agency to assure quality service for clients.
• Refer clients to appropriate community resources and facilitate access to those resources.
• Provide client centered supportive services, advocacy, referrals and resource coordination to assist clients in achieving identified service plan goals and increasing safety, stability and self-sufficiency.
• Ensure documentation in records is appropriate, accurate, timely and in accordance with agency policies and funding requirements
• Provide information on the Illinois Domestic Violence Act, Human Trafficking, Orders of Protection and stalking laws to enhance client safety and abuser accountability  
• Attend and participate in staff meetings.
• Work as a team player in the organization.
• Conduct, attend and participate in appropriate training and education as requested.
• Perform additional responsibilities as assigned.

Qualifications:

• Minimum - Bachelors in Social Work, Counseling, Education or closely related field.
• Excellent written and oral communication skills to complete record documentation, develop group materials, express information clearly and concisely and for participating in training and education for tenants.
• Bilingual/Preferred but not required.
• Flexible schedule to meet the needs of the client.
• Excellent interpersonal skills that demonstrate genuine concern and respect toward clients and other staff.
• Ability to provide active listening, encouragement and support to tenants.
• Ability to motivate clients into action, to engage tenants in training and education and to support tenant progress toward achievement of their service plan and personal independence
• Ability to accept, understand and relate sensitively to people of varied socio-economic, racial, cultural, and experiential backgrounds.
• A commitment to the philosophy and program of A SAFE PLACE, which includes a commitment to survivor's & children’s issues, sharing a belief in helping to create a society free from violence, and in working in a cooperative environment.