Human Resource Representative

SUMMARY: 

Responsible for acting as a resource for, and a liaison between, Human Resources and employees and/or job applicants by ensuring that questions are answered, and assistance given, as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Assists the Employment Manager in all aspects of the employment function


• Serves as a human resource representative, working in all areas of human resources as needed.


• Prepares reports as requested by Management.


• Acts as the main point of contact for new hires during the on-boarding process


• Ensures all new hire policies and procedures are met in accordance with property policies and procedures, as well as all applicable laws


• Submits and reviews the online investigation requests and assists with new employee background checks for contingent staff


• Verifies I-9 documentation and completes I-9 form for new contingent staff


• Attention to detail in HR due diligence with background checks, drug screening, employment eligibility and compliance.


• Completed verifications of employment as requested in accordance with property policies and procedures, as well as all applicable laws


• Professional candidate interaction through entire on-boarding process


• Provides daily updates to management regarding candidates on-boarding status


• Maintains applicant tracking system in accordance to policy and procedures


• Maintains the confidentiality of applicant, employee and departmental information  


• Creates and audits all new hire paper work for personnel files.


• Handles routine questions from guests to the Human Resource Department (employee and applicants), handling disputes/complaints in a courteous and impartial manner.  Directs non-routine questions to the appropriate HR staff member.


• Runs maintenance reports to verify accuracy of data input and make corrections if needed.


• Assists with updating the HRIS and Records as required.


• Backs up the receptionist.


• Sorts mail as required by departments, distributes and collects mail.  


• Ensures that interoffice mail is delivered, and postal mail is picked up as appropriate.


• Prepares outgoing mail for postal and special service pickup including weighing mail to determine correct postage.   


• Examines outgoing mail for appearance and seals envelopes by hand or machine.  


• Maintains supplies for copy rooms. 


• Sorts and distributes facsimiles received and keeps the copy and facsimile machines running.


• Assists with special projects.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.


• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

QUALIFICATION REQUIREMENTS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED), some college preferred.  Two to three years human resource or related experience and/or training, or equivalent combination of education and experience. Experience with full cycle on-boarding (I-9 forms, background checks, drug screens, employment verification, education verification, etc.) preferred. 

SPECIAL QUALIFICATIONS:  

Must possess excellent communication skills. Must be computer-literate, with proficiency in Microsoft Word and Microsoft Excel, and typing speed of at least forty (40) words per minute required. Excellent oral and written skills preferred.  Strong organizational skills required.  

This position requires a Level 4 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to write effective reports and memos.  Ability to respond to inquiries from employees or guests.  Ability to communicate effectively in one-on-one, small group, and large group situations.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio and percent, and to interpret data from graphs.  

REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand, walk, sit, and use hands to finger, handle, or feel objects.  The employee is occasionally required to reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.  When on the casino floor, the noise level increases to loud.  A casino environment is typically smoky.