Human Resources and Claims Administrator Bilingual (English and Spanish)

The Bilingual Claims and Human Resources Administrator will support our HR team in delivering high quality experiences for our employees while maintaining the highest level of confidentiality. This role will work closely under the Human Resources Manager to assist with recruiting, onboarding, benefits, claims handling and other Human Resources administrative tasks.

Claims Handling:

· Report injuries 

· Track, diary and follow up on all work-related injuries 

· Communicate with injured workers, adjusters, insurance carriers, clinics, etc. 

· Review loss runs

· Quarterly claims reviews

Recruiting & Onboarding:

• Assist with recruiting functions and onboarding candidates thru our Recruiting and Onboarding platforms
• Communicate with team members on status throughout the process
• Keep track of onboarding process and assisting candidates as needed throughout the process 
• Assist candidates for in-person completion of new hire packets and new hire orientation 
• Support the onboarding process by organizing documentation and ensuring compliance
• Provide other administrative support, as needed
• Perform general administrative duties including filing, document management, and data entry

Employee Relations & HR Support:

• Respond to employee inquiries to assist with claims and HR questions
• Maintain strict confidentiality 
• Assist with employee engagement initiatives and HR events (i.e., employee events, health and wellness, etc.)
• Assist employees as needed with benefit questions 
• Assist as needed during the process of open enrollment and post-open enrollment auditing
• Assist employees as needed with 401k inquiries

Cross Training:

• Crosstrain with other desks under the Human Resources team as well as cross-train your desk
• Maintain accuracy and strict confidentiality
• Support compliance efforts by maintaining up-to-date employee records and assisting with audits while maintaining accuracy and follow through

Other various items:

• Assisting Daily mail distribution
• Take on related duties to support team objectives and assist with additional responsibilities as required

Benefits Offered:

Medical, Dental, Vision, Voluntary life and Voluntary AD&D, paid vacation, sick and holiday pay, 401k plan with employer match

Must be Bilingual English/Spanish (speak, read and write)

Excellent verbal and written communication skills

Ability to communicate effectively with all levels in the organization

Outstanding problem solving and time management skills

Effective planning and organizational skills as they relate day to various HR and health and wellness 

Proficient computer skills and knowledge applicable to the job (i.e., Microsoft Word, Excel, Internet, e-mail)

Must have good time management and great organizational skills

Proficiency in Paylocity a plus (Recruiting, Onboarding and Payroll)

Ability to navigate various portals for claims, benefits and payroll

Ability to support multiple divisions in various states

2-3 years of experience in a claims and/or HR administration/coordination role

Experience working in a fast-paced, vibrant environment with a strong understanding of claims and/or human resources