Human Resources & People Operations Manager

About Imogen Foundation

Imogen Foundation provides school-based afterschool programs for children and teens across New York City. Through enrichment, sports and leadership, project-based learning, and community engagement, we support young people's social and emotional development, confidence, independence, and sense of belonging.

Our work is grounded in listening. We believe people grow when they are supported, challenged, respected, and given opportunities to contribute. That applies to the children and families we serve, and to the people who work here.

IF has grown significantly, and we expect to continue growing. We are investing in the people, systems, and relationships that will sustain that growth while remaining true to our mission and values.

We believe kindness, accountability, and professionalism belong together. We are building an in-person workplace where colleagues listen to one another, approach problems thoughtfully, respect differences, and take shared responsibility for the quality of our work. Our goal is for IF to be the best place in the world to work. Our HR Manager will work with every department to help make sure that it is.

About the Role

We are looking for an experienced, mission-driven Human Resources & People Operations Manager who is excited to help shape a rapidly growing organization dedicated to building a more compassionate and connected world.

You will lead an existing HR team, oversee the employee lifecycle, and collaborate with department leaders to strengthen recruitment, onboarding, employee development, and organizational practices. You will also serve as a trusted resource for employees and managers on workplace concerns, employment policies, benefits, and compliance.

This is a hands-on management role for someone who enjoys solving problems, improving systems, developing people, and taking ownership of their work. We value initiative, sound judgment, follow-through, and the ability to balance empathy with accountability.

IF has a strong tradition of developing leaders and promoting from within. As our organization grows, we want our people to grow with us. For an ambitious HR professional who shares our values and is ready to work hard, this position offers an opportunity to help shape our People function while growing into broader organizational leadership.

Key Responsibilities

HR Operations & Employee Lifecycle

• Lead HR operations, including onboarding, employment changes, personnel records, benefits administration, and offboarding.
• Supervise and develop HR staff, establishing clear responsibilities and effective workflows.
• Coordinate recruitment and hiring with department leaders, ensuring consistent processes and timely communication.
• Administer employee leave, workplace accommodations, and workers' compensation processes.

Employee Relations & Compliance

• Serve as a trusted resource for employees and managers, addressing workplace concerns, complaints, and grievances with fairness, discretion, and appropriate follow-through.
• Coordinate workplace investigations and employee-related incident responses, including documentation, corrective action, and appropriate escalation.
• Guide supervisors on performance management, employee feedback, and employment policies.
• Ensure compliance with applicable employment laws, background screening, clearances, and workforce requirements, including those governing NYC school-based programs.

Training & Employee Development

• Coordinate employee orientation, required training, and professional development with department leaders.
• Maintain training and certification records, monitor deadlines, and ensure completion of required training.
• Support employee growth, leadership development, and consistent performance review practices.

Payroll, Systems & Process Improvement

• Partner with Finance and Operations to improve payroll accuracy, timekeeping, and employee records.
• Maintain and improve Paylocity workflows, reporting, and HR administration.
• Develop efficient, reliable systems that strengthen communication, accountability, and the employee experience.

Required

• At least 4 years of progressive HR experience, including substantial hands-on generalist responsibilities.
• Strong knowledge of employee relations, employment law and compliance, benefits, leave administration, accommodations, and payroll processes.
• Experience supervising or leading staff and coordinating work across departments.
• Demonstrated ability to handle sensitive employee matters with sound judgment, confidentiality, fairness, and professional independence.
• Experience with HRIS/payroll systems and improving administrative processes.
• Strong communication, organizational, and problem-solving skills, with attention to detail and follow-through.
• Commitment to an in-person, collaborative working environment and IF's mission and values.

Preferred

• Experience with Paylocity.
• Experience in nonprofit, school-based, youth-serving, or multi-site organizations.
• Familiarity with NYC DOE, NYS OCFS, or other child care workforce compliance requirements.
• Experience supporting organizational growth, employee development, or HR process improvement.

Equal Employment Opportunity

Imogen Roche Foundation, Inc. is an equal opportunity employer. We welcome applicants from diverse backgrounds and do not discriminate on the basis of any characteristic protected by applicable federal, state, or local law.