Human Resources Assistant Manager

Key Responsibilities

Policy Implementation:

• Ensure compliance with federal, state, and local labor laws and hospitality industry regulations.
• Co-develop and enforce HR policies and procedures tailored to the hospitality industry.

Benefits and Compensation Administration:

• Supports the HR Manager on the benefits program. Coordinate open enrollment periods and conduct onsite benefits education/presentations.
• Serve as the main point of contact for team members regarding benefits enrollment, changes, claims and FMLA requests.
• Supports the HR Manager on the compensation and pay structure. Create compensation letters based on approved compensation changes. Educate team members on compensation statements (where applicable).
• Maintain team member records in accordance with company policies and legal requirements.

Team member Relations & Engagement:

• Supports the HR Manager and leadership team to address and resolve team member concerns, conflicts, and grievances professionally and fairly.
• Foster a positive and inclusive workplace culture that aligns with the company's values and mission.
• Organize team member engagement programs, recognition initiatives, and wellness activities.
• Supports the HR Manager to handle all new hire orientations, off-boarding, exit interviews, unemployment requests.

Performance Management:

• Supports the HR Manager to support managers and team members in conducting performance reviews.
• Implement disciplinary actions and improvement plans as necessary.
• Promote a culture of continuous feedback and development.

Training & Development:

• Design and implement training programs for new hires and continuous team member development.
• Ensure compliance with hospitality industry standards, safety regulations, and guest service excellence.
• Facilitate career development programs for team members.

Other HR Responsibilities:

• Support recruitment and onboarding efforts to include screening candidates, ensuring background checks are completed and conducting onboarding & orientation programs.
• Support key HR initiatives, reports, programs, processes and projects
• Serve as a back-up for payroll and benefits administration
• Serve as a back-up for the HR Manager

Qualifications & Requirements:

• Bachelor’s degree in HR, Business Administration, or a related field.
• 3-5 years of experience in HR management or a similar role.
• Strong knowledge of employment laws and best HR practices.
• Exceptional communication, leadership, and interpersonal skills.
• Experience with HR software (i.e. Paylocity or HRIS/Payroll system).
• Ability to handle confidential matters with professionalism.

Preferred Qualifications:

• HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR).
• Significant experience in the hospitality industry

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to lead HR initiatives in a dynamic work environment.
• Supportive hospitality-driven culture that embraces our core values; creating an environment where every team member can grow and thrive