Human Resources Benefits Administrator

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

The Human Resources (HR) team plays a critical role in supporting employees and fostering a positive, high-performing workplace. Within HR, the Benefits team is responsible for delivering comprehensive employee benefits programs, ensuring compliance with regulatory requirements, and providing exceptional service to employees navigating their benefits and leave needs.

We are seeking a Benefits Administrator to join our team. This role will primarily support the administration of employee benefits programs, with a strong focus on leave of absence management. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site two days a week, with the flexibility to work three days remotely.

Essential Job Functions & Responsibilities

• Administer employee benefits programs, including medical, dental, vision, life, retirement, and other voluntary plans in accordance with company policy and regulatory requirements.
• Coordinate and manage leave of absence programs, including FMLA, ADA, short-term and long-term disability, and personal leave. Track, document, and communicate leave status updates to employees, managers, and other stakeholders.
• Serve as a primary point of contact for employee inquiries related to benefits enrollment, eligibility, coverage, and claims. Partner with external vendors to ensure timely resolution of issues.
• Support processing of qualified changes in status, retirements, and death claims.
• Assist in planning and executing wellness initiatives (e.g., flu shots, biometric screenings, and mammograms).
• Maintain accurate employee benefit records through audits, data validation, and reporting.
• Identify opportunities to improve processes and optimize efficiency within benefits administration.
• Participate in rotating coverage for employee calls and shared inbox management.
• Perform other duties as assigned.

Qualifications

• High School Diploma or Associate’s degree in Human Resources, Business Administration, or a related field (or equivalent experience) required
• Generally, 3–5 years of Human Resources experience, preferably in benefits administration
• Experience supporting leave of absence programs (e.g., FMLA, disability) preferred
• Working knowledge of employee benefits and applicable regulations, including ERISA, COBRA, HIPAA, and ACA
• Strong organizational skills and attention to detail with the ability to manage multiple responsibilities
• Excellent written and verbal communication skills, with a professional and empathetic approach
• Ability to handle confidential information with discretion and apply sound judgment in problem-solving

Business Unit:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.