Human Resources Coordinator & Operations Specialist

Human Resources Coordinator & Operations Specialist

Staff Exempt Boston, Massachusetts

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Description

Suffolk University is seeking a Human Resources Coordinator & Operations Specialist. This role performs a wide variety of administrative and operational tasks to ensure smooth and efficient day-to-day support of Suffolk’s Human Resources department and programs.

Administrative Responsibilities

Welcome, support, and direct office visitors while serving as the primary front desk for HR and neighboring departments.

Manage the Human Resources email inbox, phone, and internal ticket system; tactfully handle inquires independently or triage when appropriate.

Responsible for general upkeep of the office; create a welcoming atmosphere; monitor inventories and order office supplies.

Process purchase orders and invoices related to operations expenditures and ensure that charges are processed appropriately.

Schedule meetings, including making room reservations, arranging room set-ups and placing catering orders for meetings or other events.

Operational Responsibilities

Work closely with the HR Operations and Program Manager to support planning and implementation of the new and ongoing HR programs, policies and procedures.

Maintain office files, records and databases; processing routine correspondence, documents, records, and reports as required.

Manage employment verifications, employee files requests, and unemployment claims.

Assist with Human Resources cost center expense; monitor and analysis of budget vs. actuals.

Support and occasionally lead Suffolk’s Onboarding Program; including I-9 verification, New Hire Orientation, and onboarding tracking.

Special Projects and Program Support

Support and maintain employee engagement projects and programs; including the HR Careers Page, employee appreciation events, and Human Resources correspondences.

Assist in the coordination and completion of special projects as assigned.

Other duties to support HR factions and the University as assigned.

Requirements

High school diploma; College degree preferred.

Minimum of 2-3 years of relevant administrative, operational, and/or coordinator experie nce required.

Excellent oral, written and interpersonal communication skills

Proficiency in MS Office (Word and Excel primarily) and ability to learn internal software

Ability to handle highly confidential information with appropriate discretion and sensitivity

Must be committed to providing the highest level of customer service and responsiveness

Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. As an affirmative action, equal opportunity employer, the University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.