Human Resources Generalist

Company Overview

Freestone Property Group is a technology-first property management company dedicated to streamlining operations and enhancing resident satisfaction. We leverage innovative solutions to provide superior service offerings. Freestone Property Group already provides third-party property management services for other operators in New York and is focused on expanding its book of business. Freestone Property Group is an affiliate of Greenbrook Partners. Greenbrook Partners is a leading investment manager with over $2 billion in assets under management (AUM) and a portfolio encompassing more than 2,000 multifamily units across New York City.

Job Overview

As the HR Generalist, you are the operational engine of our people function. You own the day-to-day execution of core HR processes, ensuring that payroll runs flawlessly, our HRIS remains immaculate, and our quarterly performance cycles execute on time. Operating in a lean environment, you will bridge the gap between daily field operations and high-level strategy, serving as the primary point of contact for employee inquiries and regional compliance.

You will work in lock-step with our Senior HR Consultant, who handles advanced legal strategy, allowing you to focus on flawless execution and process optimization.

Key Responsibilities

Payroll & Benefits Administration

• Precise Execution: Manage and execute the end-to-end bi-weekly payroll processing with strict attention to detail and zero margin for error.


• Benefits Management: Serve as the administrator for employee benefits programs, handling enrollments, terminations, monthly billing reconciliation, and open enrollment logistics.


• Time & Attendance: Monitor and audit timekeeping records for both corporate and field staff, ensuring compliance with labor standards and accurate overtime tracking.

Performance Management & Cycle Ownership

• Cycle Management: Own the operational schedule and administrative rhythm of our quarterly performance evaluation cycles.


• System Stewardship: Serve as the "Product Owner" and administrator for our performance tracking platforms. Ensure 100% review completion rates, track goal progress, and maintain clean, actionable performance data.


• Support & Training: Act as the first line of support for managers and employees navigating the performance management system, providing technical guidance and reinforcing evaluation standards.

Core HR Operations & Digital Competency

• HRIS Management: Maintain and optimize our HRIS database, ensuring all employee files, status changes, and organizational structures are accurately recorded and compliant.


• Process Improvement: Continuously review and streamline internal HR workflows (e.g., leave requests, offboarding, status changes) to reduce administrative friction for field and corporate teams.


• First-Level Support: Serve as the primary contact for daily employee inquiries regarding policies, procedures, and basic benefits or payroll questions.


• Policy Education: Educate staff and field teams on baseline internal company policies (such as Per Diem guidelines and labor standards).

Training & Development (Preferred Plus)

• Program Facilitation: Highly Preferred: Ability to facilitate baseline soft skills and routine compliance training across corporate and field teams.


• Program Sourcing: Highly Preferred: Assist in sourcing, evaluating, and implementing external leadership and management development programs to build internal talent pipelines.

The right candidate must bring a grounded, execution-focused mindset to a lean team:

• Grit: A persistent, high-output approach to challenges and repetitive administrative cycles in a fast-paced environment.


• Frugality: A value-conscious mindset that constantly looks to eliminate redundant administrative steps and streamline software usage.


• Humility: A grounded approach to collaboration. Ready to learn, handle fundamental administrative tasks without ego, and take direction from senior external advisors.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred


• HR certification (PHR, SHRM-CP) is a plus but not required


• 3–6+ years of hands-on HR operations experience in a fast-paced, multi-entity or multi-location environment.


• Proven ownership of payroll processing including audits, adjustments, and reporting


• Direct experience administering employee benefits programs, including enrollments, terminations, billing reconciliation, and open enrollment execution.


• Demonstrated ownership of HRIS systems including data integrity and reporting.


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  Proven ability to support full-cycle recruitment for entry to mid-level roles.
  
  


• Experience supporting or administering performance management cycles (quarterly or annual) using systems such as Trakstar or similar.


• Working knowledge of federal and state employment laws (FLSA, wage/hour, leave policies)


• Strong written and verbal communication skills.


• Experience facilitating and coordinating training programs.


• Strong organizational skills and attention to detail


• Excellent written and verbal communication skills


• Comfort working in a fast-paced, deadline-driven environment

Compensation and Benefits

• Competitive salary ($80,000 - $90,000) and the opportunity for quarterly, performance-based bonuses.


• Comprehensive health, dental, and vision insurance plans with a generous employer contribution.


• 401(k) plan with a generous company match.


• Paid time off and holidays.


• Ability to work from home one day a week.


• Opportunities for professional development and career advancement within a dynamic and expanding organization.

Physical Requirements

• The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Prolonged periods of sitting at a desk and working on a computer.


• Must be able to hear well enough to communicate via phone or in person to all internal and external customers.


• Must be able to communicate clearly and concisely.


• Normal daily physical activities to include walking, standing, sitting, stooping, bending, pushing and pulling.


• Must be able to read reports and use computer, phone and other general office equipment.