Human Resources Generalist

SUMMARY

The Human Resources (HR) Generalist at the Marin City Health & Wellness Center (MCHWC) oversees the human resources responsibilities for the organization and serves as a liaison between staff and executive leadership. Responsibilities include oversight of the recruitment and on-boarding processes, employee relations and performance management, platform oversight, advisement on regulatory compliance, personnel records maintenance, and ongoing staff training and development. The HR Generalist will have a broad knowledge of human resources functions and will maintain and evolve HR best practices and standards. 

AREAS OF RESPONSIBILITY

• Ensures compliance around federal and state labor/employment laws and ensures that HR activities reflect best practices and the institutional values of MCHWC.


• Oversees recruitment processes, including identifying candidates, scheduling interviews, conducting reference checks and issuing employment offer letters.


• Conducts employee on-boarding and tracks all new hire and termination compliance.
  


• Oversees employee termination processes, including exit interviews


• Partners with Controller and Finance Manager on payroll-related activities.
  


• Coordinates and organizes performance reviews and processes.


• Investigates complaints brought forward by employees in a timely and confidential manner.


• Responsible for management of employee personnel files to ensure compliance with local, state, and federal requirements.


• Responsible for ensuring Employee Handbook is updated on an annual basis and compliant with applicable laws.
  


• Enhances job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities.


• Conducts periodic staff satisfaction surveys. Track and report trends to management.
  


• Maintains the organization’s employee database and prepares reports as needed.


• Gathers and analyzes data and trends with useful HR metrics, like time to hire and employee turnover rates.


• Maintains employee confidence and protects human resource operations by keeping information confidential and records secure.


• Other job duties as directed or assigned.

EDUCATION, EXPERIENCE AND SKILLS

• Bachelor’s degree in Human Resources or equivalent experience.


• At least four years’ experience in HR and/or related fields.


• Well-versed in employment and labor law, equity regulations, HR functions and best practices.


• Efficient HR administration and record-keeping skills.


• General business knowledge.


• Strong communication and relational skills.


• Works comfortably under pressure and meets tight deadlines.


• Strong decision-making, problem solving skills, and organizational and conflict management skills.


• Meticulous attention to detail.


• Excellent written and verbal communication skills.


• Ability to handle and maintain confidential information.


• Strong computer experience with proficiency in Word, Excel, PowerPoint, Outlook.


• Working knowledge of ADP.


• Fluency in social media, particularly in researching and recruiting candidates through technology and media channels.


• End-user technology skills a plus with HR software and platforms.


• Job candidate interviewing skills.


• Ability to develop and carry out manager and employee training programs.


• Aptitude and demonstrated experience of payroll and overseeing employee benefits.


• Ability to work with diverse populations and teams.


• Experience in a community health center setting working with under-served populations (preferred).