Human Resources Generalist-Bilingual

Human Resources Generalist-Bilingual

Department: Human Resources

Direct Supervisor: Director of Human Resources

Assignment Category: Full-Time, Permanent

FLSA Status: Exempt, Salary

Location: This role is fully on-site at our Fall River, MA facility.

Raw Seafoods is seeking an experienced, solutions-oriented Human Resources Generalist to support our growing manufacturing operation. This position partners with leaders and employees across the organization to deliver exceptional HR support while ensuring compliance, fostering employee engagement, and supporting operational excellence.

The HR Generalist serves as a trusted resource to managers and employees by providing guidance on employee relations, recruiting, performance management, leaves of absence, benefits administration, policy interpretation, compliance, and talent development. Success in this role requires sound judgment, excellent communication skills, and the ability to thrive in a fast-paced manufacturing environment.

Essential Responsibilities

Employee Relations

• Serve as the first point of contact for employees' questions and concerns.


• Conduct workplace investigations and recommend appropriate resolutions.


• Coach supervisors on employee performance, attendance, disciplinary actions, and policy interpretation.


• Support conflict resolution while maintaining confidentiality and professionalism.

Talent Acquisition

• Manage full-cycle recruitment for hourly and salaried positions.


• Partner with hiring managers to understand staffing needs.


• Coordinate interviews, background checks, pre-employment screenings, and onboarding.


• Monitor recruiting metrics including time-to-fill, applicant quality, and retention.

Performance Management

• Assist with the annual performance review process.


• Coach managers on providing meaningful feedback.


• Assist with performance improvement plans.


• Support employee development initiatives.

Compliance

• Ensure compliance with federal, state, and local employment laws.


• Maintain personnel files and HR records.


• Assist with audits including I-9, EEO, OSHA, unemployment, and wage and hour compliance.


• Support policy implementation and handbook updates.

Benefits & Leave Administration

• Assist with benefit enrollments and qualifying life events.


• Coordinate FMLA, PFML, ADA accommodations, and other leave programs.


• Respond to employee benefit questions.

HR Operations

• Maintain employee records within the HRIS.


• Process employment status changes.


• Assist with reporting and HR analytics.


• Support employee recognition and engagement initiatives.

Training & Development

• Coordinate new hire orientation.


• Support supervisor training programs.


• Assist in identifying development opportunities throughout the organization.

Continuous Improvement

• Recommend improvements to HR processes.


• Participate in HR projects and cross-functional initiatives.


• Promotes company values of honesty, commitment, passion, and teamwork.

Required Qualifications

• English/Spanish bilingual capability.


• Minimum 3–5 years of progressive HR experience.


• Working knowledge of employment law.


• Strong employee relations experience.


• Excellent verbal and written communication skills.


• Strong organizational and time management skills.


• Ability to manage multiple priorities simultaneously.


• Proficiency in Microsoft Office.

Preferred

• Experience supporting manufacturing, distribution, logistics, or similar operations preferred.


• Continuing education in Human Resources, Business Administration, or related field.


• SHRM-CP or PHR certification.

Physical Requirements

• Ability to work in both office and production environments.


• Occasionally walking throughout the manufacturing facility.


• Ability to occasionally lift up to 15 pounds.


• Ability to sit, stand, and use computers for extended periods.

This position operates in both a professional office and an active seafood manufacturing environment. The employee must be able to regularly walk through production, warehouse, cold-storage, and other operational areas; comply with required personal protective equipment and food-safety rules; and work around cold temperatures, wet surfaces, machinery, noise, seafood products, and varying operational schedules.

Raw Seafoods is an equal opportunity employer and values diversity. We recruit, hire, assign, and promote without regard to race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status, or any legally recognized protected personal characteristics.