Human Resources Manager

Mountain Home seeks a full-time Human Resources Manager (HR Manager) to support
the strategy of and provide daily management for the human resources functions of
recruiting, onboarding, employee relations, compliance, benefits, compensation, and
training in an evolving human services organization. The HR Manager will work closely with our HR team to develop and implement policies, procedures, and best practices
rooted in equity, diversity, and inclusion that stand out among Montana’s nonprofit
sector. They will further empower a culture of collaboration, creativity, and continuous improvement to nurture the advancement of Mountain Home’s mission. 

The position best suits an individual with a college degree in Public Administration,
Nonprofit Administration, Business Management, Human Resources, etc., and at least three years of related work experience. 

Status: Non-Exempt, Non-Shift, Full-time, 32 hours/week 

Pay Range: $22.00 - $28.00 hourly, based on years of experience, education, training
Benefits: Health, Dental, Vision, Life, and Short-Term Disability Insurance, Employee Assistance Program (EAP), SIMPLE IRA match of 3%, paid time off, paid sabbatical every 5 years, and much more! 

Schedule: Monday - Friday with occasional evenings and weekends as needed
Location: On-site 

Travel: This position requires travel approximately 10% of the scheduled weekly time

Direct Reports: None 

Reports To: Executive Director

ESSENTIAL FUNCTIONS 

General 

● Administer and manage Mountain Home’s HR database (BambooHR currently) 

● Review current HR systems and practices and explore, and ultimately implement,      new systems based on organizational needs 

● Assist with creating, updating, and maintaining policies and procedures related
to the role 

● Assist in implementing safety policies and practices related to the role

● Maintain and develop professional relationships with community partners
recruiting opportunities related to role 

● As applicable, understand relevant laws related to personnel management and
help ensure all HR processes and actions comply with these laws 

● Provide transparent, timely, and effective communication to all necessary
stakeholders regarding policies, procedures, practices, etc. 

Recruitment & Hiring 

● Develop and continuously update recruiting and hiring practices to improve the
applicant and employee experience 

● Maintain a job description template and current job descriptions for all positions
● Assist with developing and implementing targeted recruitment strategies to
ensure a robust and diverse applicant pool for all openings 

● Manage the hiring process to ensure consistency across departments and
appropriate communication among program, administrative, and fiscal staff 

● Serve in a lead or collaborator capacity for the hiring process as needed 

Compensation & Benefits 

● Assist with the developing, evaluating, and updating of Mountain Home’s
complete compensation and benefits plan 

● Manage eligibility and enrollment for all employees for all health, wellness,
retirement, and time off benefits 

● Work closely with Mountain Home’s insurance broker to stay informed of what to
expect in the coming months/year, and be proactive in planning for changes 

Training & Development 

● Provide orientation to all new staff members and ensure department and/or
program-level onboarding plans are standardized and effective 

● Update annually the all-staff training calendar, ensuring that required training is
current, relevant, diverse, and progressive 

● Assist with the professional development request and approval process 

● Train, coach, and support managers to navigate evaluation, training, promotion,
discipline, termination, and other HR issues 

● Share, seek feedback, and provide training to managers on policies and
procedures 

Performance Management & Termination 

● Assist with designing and implementing an enhanced performance management
system for employee evaluation that addresses achievement and areas of
improvement 

● Assist in leading respectful and planned discussions around discipline,
termination, and other HR issues directly with employees

● Help employees navigate difficult situations with supervisors and coworkers
● Assist in the management of employee complaints, rumors, gossip, and
grievances 

● Maintain employee discipline templates to serve as consistent and formal
documentation of performance management issues 

● Develop and continuously update termination procedures and practices to
improve the employee experience 

● Assist in managing the termination process to ensure consistency across
departments and appropriate communication among relevant staff 

Employee Engagement & Organizational Culture 

● Develop genuine and trusting relationships with all employees while maintaining
professional boundaries, confidentiality, and emotional regulation 

● Assist in setting the tone of the organizational culture 

● Lead/participate in assigned committees related to the role 

● Provide transparent, timely, and effective communication to all necessary
stakeholders regarding role-related events, opportunities, celebrations, etc. 

Other appropriate and job-related tasks as assigned. 

KEY PERFORMANCE INDICATORS 

● 100% of paperwork is completed on time, to standard, and in compliance ● BHR Employee Satisfaction Surveys indicate a score of 25 or higher 

● BHR Employee Wellbeing Surveys indicate a 3.5 score or higher 

● Employee turnover is at or below 25% for any 12 months 

MEASURES OF ACCOUNTABILITY: 

● 30% of time allocated to general essential functions of the position 

● 15% of time allocated to employee engagement and organizational culture ● 15% of time allocated to documentation collection, submission, and filing 

● 10% of time allocated to recruitment, hiring, orientation 

● 10% of time allocated to compensation & benefits 

● 10% of time allocated to training & development 

● 10% of time allocated to performance management & termination 

Who We Are 

Mountain Home is a fast-growing Missoula nonprofit whose mission is to provide a safe
home and nurturing community where young mothers discover their strengths, and
children thrive. Since 2000, we have built an effective, holistic model of care that
integrates supportive housing, mental health care, employment and education support,
trauma-informed childcare, and more. We work closely with young families, donors,

and community partners to build brighter futures, two generations at a time. We are an
organization that serves our community and our employees. Take a few minutes to
read why we are an employer of choice! 

Who You Are - To be successful in this job, you excel in the following areas: 

● Commitment to justice, equity, diversity, accessibility, and inclusion

● Stress Tolerance, Emotional Control, & Flexibility

● Problem Solving & Conflict Resolution

● Organizing, Time Management, Planning & Prioritizing

Knowledge, Skills, and Abilities 

● Proactive, strategic, and detail-oriented approaches 

● Strong commitment to quality, efficiency, and effectiveness 

● Logical thinker to identify alternative solutions, conclusions, or approaches

● Strong interpersonal skills and professional demeanor 

● Self-starter while working well in a strong team environment 

● Skilled in monitoring the performance of self and others to make improvements

● Skill in collecting and analyzing complex data. 

● Skill in analyzing and organizing technical data.

● Ability to exercise sound judgment in making critical decisions 

● Skill in monitoring/assessing the performance of self, other individuals, or
organizations to make improvements or take corrective action 

● Ability to plan, implement, and evaluate programs 

● Ability to direct and organize program activities 

● Strong interpersonal skills and professional demeanor 

● Cultural competency and the ability to communicate effectively in a culturally
sensitive manner with both individuals and groups from diverse backgrounds

 ● Make sound independent decisions by applying policies and procedures and
using available resources 

What Else You Should Know 

Mountain Home is an equal-opportunity employer, and we value having staff who come
from communities of diverse perspectives and have lived experience. We encourage
people of color, indigenous folx, members of the LGBTQ community, and people with
disabilities to apply. All offers of employment at Mountain Home are contingent upon clear results of a thorough background check. 

All offers of employment at Mountain Home are contingent upon clear results of a
thorough background check. The following factors will be considered for applicants
with a criminal and/or less-than-ideal driving history: 

● The nature of the conduct/behavior and its relationship to the position

● The recency of and circumstances surrounding the conduct/behavior 

● The age of an individual at the time of the conduct/behavior 

● Societal/cultural conditions that may have contributed to the conduct/behavior
● The probability that an individual will continue the conduct/behavior 

● The individual’s commitment to rehabilitation and changing the behavior