Human Resources Manager

Job Summary

We are seeking an experienced Human Resources Manager to oversee and support the full scope of the Human Resources function. This role serves as a trusted resource to employees, managers, and leadership while helping ensure HR programs, policies, and practices are administered consistently, professionally, and in compliance with applicable employment laws. The ideal candidate is a hands-on HR leader with strong employee relations experience, sound judgment, excellent communication skills, and the ability to support both day-to-day HR operations and broader organizational initiatives.

Essential Job Functions

• Model and instill company mission and values throughout the organization 
• Oversee and support the full employee lifecycle, including recruitment, interviewing, hiring, onboarding, employee changes, performance management, development, retention, and offboarding.
• Develop, implement, and maintain Human Resources policies, procedures, programs, and practices that support organizational objectives and comply with applicable federal, state, and local employment laws.
• Serve as a primary resource for employee relations matters, including coaching managers, addressing workplace concerns, conducting investigations, and recommending appropriate corrective action.
• Partner with the Recruiter and hiring managers to support recruitment efforts, including job postings, screening questions, candidate screening, interview coordination, and related hiring activities as needed.
• Manage the offer, pre-employment screening, and onboarding processes to ensure a smooth and professional transition for all new hires.
• Coordinate with the Director of Human Resources to update, revise, and maintain accurate job descriptions across the organization.
• Administer benefits, leave management, and payroll-related processes in collaboration with the HR team, carriers, and other external partners.
• Manage the annual open enrollment process and coordinate with the Director of Human Resources and benefits broker regarding plan design, rate negotiations, employee communications, and recommendations.
• Serve as a backup for payroll processing, remain current on payroll system and process updates, and process all companywide payrolls on at least a quarterly basis.
• Ensure compliance with employment laws and regulations, including wage and hour requirements, leave laws, workplace accommodations, anti-discrimination requirements, recordkeeping obligations, and required postings.
• Manage annual compliance reporting and submission requirements, including OSHA 300 logs, EEO-1 reporting, and other applicable filings.
• Coordinate with department heads and the Director of Human Resources to administer the performance management process, including goal setting, performance reviews, employee development plans, disciplinary actions, and related documentation.
• Identify training needs and coordinate learning and development initiatives related to compliance, leadership development, workplace conduct, safety, and professional growth.
• Maintain accurate employee records and HR documentation, ensuring confidentiality, consistency, and compliance with company policies and legal requirements.
• Manage HR systems, reporting, workflows, and data integrity; review HR metrics prepared by the HR Generalist and coordinate with the HR Generalist and Director of Human Resources on action plans and process improvements.
• Support employee engagement, recognition, retention, and culture-building initiatives that foster a professional, inclusive, and productive work environment.
• Advise leadership on workforce planning, organizational structure, succession planning, employee retention, and HR best practices.
• Coordinate and support workplace investigations, unemployment claims, workers’ compensation matters, employee leaves, accommodations, and other sensitive HR matters.
• Stay current on HR trends, employment law updates, and best practices, and recommend improvements to HR programs and processes.
• Perform additional responsibilities as necessary

Knowledge, Skills, and Abilities

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required.
• Minimum of ten years of progressive Human Resources experience, preferably within the property management industry.
• Minimum of seven years of experience handling employee relations, recruitment strategy, benefits administration, performance management, compliance, and HR operations.
• Minimum of three years of prior HR management or supervisory experience required.
• Strong knowledge of federal, state, and local employment laws and HR compliance requirements.
• Bilingual fluency in English and Spanish strongly preferred.
• Professional HR certification, such as SHRM-CP, SHRM-SCP, PHR, or SPHR, preferred.
• Strong knowledge of HCM systems; experience with Paylocity preferred.
• Excellent verbal and written communication skills.
• Ability to engage professionally and effectively with employees, managers, and leadership at all levels of the organization.
• Strong judgment, discretion, and professionalism when handling confidential, sensitive, or complex employee matters.
• Demonstrated ability to manage employee relations matters with fairness, consistency, sound documentation, and appropriate follow-through.
• Strong organizational and time-management skills, with the ability to manage multiple priorities, deadlines, and competing demands in a fast-paced environment.
• Practical knowledge of HR best practices, compliance obligations, employment law considerations, and workplace policy administration.
• Collaborative leadership style with the ability to build trust, influence others, and contribute to a positive workplace culture.
• Strong problem-solving skills, with the ability to identify issues, evaluate options, recommend solutions, and implement process improvements.
• Ability to travel up to 30% of the time 

Our Values

• Embrace New Ways: obstacles are opportunities, and challenges are catalysts for change
• Serve the Community: give back and pay it forward
• Drive to Achieve: ambition and determination – we can achieve anything we can imagine
• Purpose Over Pride: Collaboration, thoughtful listening, and respect guide how we work with each other

WE’VE GOT YOU COVERED

We take pride in supporting the health and well-being of our teammates and their families:

• Full medical, prescription, dental and vision benefits
• Company-paid life and AD&D insurance
• Company-paid short-term and long-term disability
• A 401(k) retirement plan with company match
• Paid time off, accrued based on years of service
• Supplemental insurance for employees and families
• Employee Assistance Program for confidential counseling
• Additional paid day off to provide community or charitable services
• Paid holidays; approximately fourteen (14) per year
• Peace of mind and a great working environment

MRK provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability,  genetics, veteran status, sexual orientation, and gender identity.