Human Resources / People Operations Manager

5K C&T Services – Confidential Search

Human Resources / People Operations Manager

Classification: Exempt

Reports to: CEO

Compensation: $70,000–$75,000 annually

Work Arrangement: In-office, Dallas–Fort Worth area

Start Date: Immediately

About the Opportunity

5K C&T Services is conducting a confidential search on behalf of a nonprofit organization in the Dallas–Fort Worth area. Additional information regarding the organization will be shared with qualified candidates as they advance through the recruitment process.

Job Summary

The Human Resources / People Operations Manager is responsible for overseeing office operations and administering day-to-day human resources functions for the organization. This role serves as a key partner to the CEO, ensuring that people operations, workplace practices, and administrative systems support the organization’s mission, values, and compliance obligations.

This position is primarily focused on human resources management, with some operational support responsibilities as needed.

Essential Duties and Responsibilities

The following reflects the essential duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities of this job at any time. To perform this job successfully, an individual must be able to perform essential duties satisfactorily with or without reasonable accommodations.

Office & Administrative Operations

• Ensure the smooth day-to-day operation of the office, including facilities, supplies, vendors, and administrative systems


• Oversee office technology, records management, and workflow processes


• Maintain organized and secure employee and administrative records


• Coordinate office logistics, schedules, and internal communications


• Identify operational issues and escalate concerns to the CEO as appropriate

Human Resources Administration

• Administer HR processes including onboarding, offboarding, benefits administration, and employee records


• Serve as the primary point of contact for employee questions regarding policies, benefits, and workplace procedures


• Support recruitment efforts, including job postings, interview coordination, and new hire orientation


• Assist managers with performance management processes, documentation, and employee development support


• Coordinate training initiatives, including compliance and workplace education

Compliance & Employee Relations

• Support compliance with applicable federal, state, and local employment laws and regulations


• Assist with updating and implementing personnel policies and procedures


• Support intake and coordination of employee concerns in partnership with leadership and external advisors, as appropriate


• Promote a respectful, inclusive, and professional workplace culture aligned with the organization’s values

Leadership & Organizational Support

• Partner with the CEO on people operations planning and administrative priorities


• Serve as a steward of the organization’s culture by partnering with leaders and employees to foster an engaged, inclusive, and values-driven workplace


• Plan and support staff meetings and internal communications


• Represent the organization’s mission and values in daily operations and interactions

Core Competencies

• Leadership – Act as a role model for employees; self-motivated with a “can do” attitude and a team player


• Employee Management – Motivating, developing, and directing people as they work, identifying the best people for the job


• Instruction – Ability to teach others how to do something


• Time Management – Managing one's own time and the time of others


• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems


• Decision Making – Considering the relative costs and benefits of potential actions and choosing the most appropriate one


• Mathematical Reasoning – The ability to choose the right mathematical methods or formulas to solve a problem


• Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action


• Service Orientation – Actively looking for ways to help people


• Communication – Clearly and respectfully communicate with others in order to disseminate information


• Management of Material Resources – Obtaining and seeing to the appropriate use of equipment, spaces, and materials needed to do certain work


• Social Perceptiveness – Being aware of others' reactions and understanding why they react as they do


• Persuasion – Persuading others to change their minds or behavior


• Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem


• Troubleshooting – Determining causes of operating errors and deciding what to do about it


• Prioritization – Must be able to adjust to changing priorities and complete multiple projects despite interruptions

Experience and Education

• Bachelor’s degree in Business Administration or Human Resources preferred


• Minimum of 3 years of office management experience in the nonprofit sector


• Experience with recruitment, onboarding, and training employees


• Knowledge of employment laws and HR best practices


• Proficiency with Microsoft Office


• General knowledge of employment and safety laws and regulations

Work Environment

• Indoor office setting with occasional outdoor exposure


• Frequent use of computer, keyboard, and mouse


• Moderate noise levels


• Occasional travel (less than 20% of the time)

5K C&T Services, LLC – Confidential Search & Recruitment