Job Description - Human Resources Representative

Position Summary: Provides administrative and operational support to the Human Resources teams. This position is heavily focused on data entry, scanning, filing, maintaining employee records, and ensuring HR documentation is accurate and organized.


Engagement Expectations:  


We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: 



  • Smile, display energy and open body language

  • Proactively greet team members and guests, initiating interaction to provide service 

  • Always use a positive parting remark to end the conversation


Essential Job Functions:



  • Perform high-volume data entry into HR systems and spreadsheets

  • Scan and upload employee documents and personnel records to their electronic files .

  • Maintain accurate, organized, and up-to-date electronic HR files.

  • Assist with filing, copying, document retrieval, and other general administrative duties.

  • Provide administrative support to recruiters and the Talent Acquisition team.

  • Assist with candidate check-in and direct candidates to the appropriate interview locations.

  • Escort candidates throughout the Casino, as needed, while maintaining a professional and welcoming experience.

  • Prepare interview materials and organize candidate documentation.

  • Maintain confidentiality and ethical requirements according to the Team Member Handbook.

  • Performs other duties as assigned.


Qualifications:



  • Must be 18 years of age or older. 

  • Previous administrative or data entry experience preferred

  • Excellent communication skills, both written and oral at all levels of the organization

  • Basic computer skills required: Microsoft Office or equivalent tool and HRIS systems

  • Must have excellent guest service (internal and external) skills

  • Must be able to work with high volumes of confidential information in a professional manner

  • Demonstrated ability to handle difficult and challenging people and, interpersonal situations

  • Must be detail oriented with excellent organizational skills

  • Must have the ability to multi-task in a fast paced work environment.

  • Ability to successfully fulfill the pre-employment process.

  • Ability to work flexible shifts and days of the week including holidays.

  • Ability to obtain and maintain all necessary licensing.


Physical and Mental Demands:



  • Regularly required to see, walk, talk, and hear; use hands to finger, handle, or feel and reach with hands and arms.

  • Frequent walking, standing, kneeling, twisting, bending, and lifting.

  • Must occasionally lift up to 25 pounds.

  • Able to work with others while maintaining a positive and courteous demeanor.

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About the Company

Rivers Casino Careers

Rivers Casino offers the very best in casinos, hotels, restaurants, concerts, and entertainment. Visit us in Des Plaines, IL, Philadelphia, PA, Pittsburgh, PA and Schenectady, NY.

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