Human Resources Specialist - Talent Care Center

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Occ Summary

Perform a variety of specialized, complex activities in the coordination of Human Resources (HR) for a large department. Strong emphasis on proactive problem resolution and departmental communications.

Work Performed

Plan, coordinate, and participate in HR related programs and activities. Investigate, document, and resolve HR problems and issues. Serve as a primary contact for routine HR-related inquiries from managers and staff. Research and respond to issues. Escalate more complex inquiries to the appropriate resource. Interpret Duke HR policies and procedures, entity procedures and applicable laws. Consult with managers, providing guidance and education on appropriate compliance. Coordinate the recording and maintenance of HR and Payroll data, and the generation and distribution of related reports and information (HR metrics, data requests, etc.). Conduct preliminary analyses of data, setting forth progress and adverse trends. Provide input into any recommendations or conclusions. Review all personnel forms for completeness, accuracy, timing, and conformity to budget and policy guidelines. Assist in the preparation and distribution of communications to managers, staff and job candidates (offer letters, publications, education materials, etc.). Maintain liaison with HR representatives, Payroll representatives and others across Duke as necessary to obtain and provide information. Perform other related duties incidental to the work described herein.

Knowledge, Skills and Abilities

BUDGET PROJECTIONS STATISTICAL REORTING ANALYZE TRENDS INTERVIEWING SKILLS PERSONNEL PRACTICES STATISTICAL ANALYSIS CUSTOMER SERVICE DUKE PAYROLL SYSTEM OFFICE PROCEDURES DUKEACCOUNTING SYSTEM CORRESPONDENCE DATA VERIFICATION PC WORDPROCESSING SOFTWARE PC SPREADSHEET SOFTWARE PC DATABASE MGT SOFTWARE

Level Characteristics

N/A

Minimum Qualifications

Education

Work requires knowledge of basic communications, research and mathematical principles normally acquired through a high school education.

Experience

Work requires the ability to review, maintain, research, and report on human resource and payroll information/activities generally acquired through five years of related experience. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Degrees, Licensures, Certifications

N/A