Human Resources Support Specialist (SME)

About Us:

Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority-owned, CVE-verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S. government agencies and organizations.

About this Position:

TJFACT is seeking a well-versed and highly qualified Human Resources Support Specialist to support the Department of State – INL/SOA/AS office, in Washington, DC. This position is equivalent to a Subject Matter Expert (SME) Level 2.

INL’s Administration and Support Division (INL/SAO/AS) has a requirement for a Human Resources Specialist who can perform a wide range of project and program tasking in the areas of Federal human resource management, with focus on competitive Civil Service staffing, classification and workforce planning. Among the position’s responsibilities are providing HR-related consultative, operational, policy advice and service to the Bureau. The Specialist provides technical support and advisory services to managers and employees for a variety of HR activities for both Civil Service and Foreign Service. The Specialist should be able to provide informed advice in support of management's goal to build and support a high quality and diverse workforce, based on merit system principles. The Specialist will also be responsible for handling difficult issues surrounding advice and assistance to employees and managers in one or more of the following areas: Employee Benefits, Human Resources Development, Labor and/or Employee Relations, Policy, Workforce Planning, Compensation, Performance Management, Classification, Retirement, Executive Services Recruitment and Placement.

Please note this role is a TPC request and employment is contingent upon a contract award.

Major Duties and Responsibilities

• Assists the Foreign Service Assignments Officer (FSAO) with administrative and coordination tasks related to Foreign Service (FS) position management, recruitment, and assignments; helps prepare materials and briefings for senior Bureau managers as directed.


• Assists in responding to staff inquiries on FS assignment-related questions; helps gather information and route individuals to the appropriate resources when they have been offered positions within the Bureau.


• Assists in coordinating FS issues with the appropriate offices within the Bureau of Human Resources (HR), including HR/CDA and HR/OTA; helps track and follow up on outstanding issues pertaining to FS position management and assignments; and supports efforts to identify ways to improve or streamline processes.


• Assists in maintaining contact with colleagues and professional contacts in other Department of State bureaus relevant to INL's mission, including HR/CDA, the Bureau of Administration's Office of Allowances, Charleston Global Financial Services (CGFS), and regional bureau EX staff, as directed.


• Applies sound judgment and discretion when assisting in the interpretation and application of policy and regulatory guidance; supports the preparation of updated guidance materials for use by others, as directed.


• Provides administrative support and proactively connects budget teams at posts and domestically with the CGFS to provide INL fiscal data to fund Permanent Change of Station travel orders for INL FSOs when transferring to an INL assignment. Follows up on pending or outstanding fiscal data request.


• Serves as the Separate Maintenance Allowances (SMA), Special Differential, and Domestic Employee Teleworking Overseas (DETO) point of contact for INL. Processes SMA and Special Differential actions under the direction of the INL/SAO/AS Division Chief.


• Assists FSAO in tracking and supporting the implementation of INL assignments at posts and the delivery of critical administrative services as directed; helps FSAO manage multiple concurrent actions and ensures relevant information is organized and accessible to support timely decision-making by SAO leadership.


• Attends meetings and prepares briefing notes to share with SAO colleagues as directed by the INL/SAO/AS Division Chief.


• Adheres to USG, Department of State, and Bureau-level policies and regulations covering various administrative and management functions and programs.


• Uses a high degree of judgment, discretion, and ingenuity in interpreting and applying the intent of these guidelines, and in revising current policy and regulatory guidance for use by others.


• Assist in the coordination and implementation of INL bureau-wide awards program and Department awards.


• Provides back-up support when FSAO is on leave.


• Performs other duties as requested and assigned that are directly related to this Statement of Work

Required Qualifications:

• U.S. Citizen


• A minimum of fifteen (15) years of related experience


• Demonstrated knowledge experience using Microsoft Office Suite


• Demonstrated knowledge of and skill in correct usage of English grammar, spelling, punctuation, capitalization and style.


• Demonstrated experience in the use of the telephone and voicemail.

Preferred Qualifications:

• Demonstrative comprehensive knowledge of the range of administrative laws, policies, regulations, and precedents applicable to personnel management and administration


• An accredited degree OR Fifteen (15) years of comprehensive knowledge, in staffing and recruitment techniques and procedures to fully manage a staffing acquisition program in support of an organization’s recruitment and placement program; conduct job analyses on a wide variety of complex positions using research, interview, observation, and analytical techniques to develop qualifications rating factors; determine appropriate rating and ranking selective factors and develop plans to assess varying degrees of job qualifications; and explain the methodology to management, and


• Fifteen (15) years of comprehensive knowledge/experience in human resources policies and regulations to develop and/or evaluate new or existing Department policies, procedures and regulations for the Civil Service and/or Foreign Service personnel systems, and evaluate their impact on existing HR programs, and


• Fifteen (15) years of demonstrated Expert knowledge in position classification techniques and procedures to advise managers in developing position descriptions; and analyze and take action on voluminous requests for position and personnel action that arise in the course of daily HR operations, and


• Fifteen (15) years of demonstrated experience in providing sound management advisory services in order to research, analyze and evaluate issues, determine applicable precedents, recommend innovative methods and strategies to resolve complex integrated human resources problems and identify the most effective approach.


• Demonstrated ability to communicate, both in writing and orally, in performing administrative/program specialist work, drafting reports, memoranda, and letters, and interacting with others, at the senior and junior staff levels, both formally and informally, as required.

BENEFITS:

• Medical, Vision, and Dental Insurance


• 401-K plus match


• Paid Vacation Days


• Paid Holidays


• Short Term and Long-Term Disability


• Voluntary Term Life

TJFACT is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran. We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodation will be made in accordance with governing law.