Human Resources/Payroll Manager

Job Title: Human Resources & Payroll Manager

Department: Human Resources
Reports To: Controller / General Manager / Ownership

Job Summary

The Human Resources & Payroll Manager is responsible for overseeing all HR functions and payroll operations across the dealership(s). This role ensures accurate and compliant payroll processing, supports employee relations, and maintains adherence to federal, state, and local employment laws while serving as a trusted resource for leadership and employees.

Essential Duties & Responsibilities

Human Resources

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  Manage full-cycle HR operations including onboarding, offboarding, employee records, and policy administration

  
  


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  Serve as a primary point of contact for employee relations matters, including coaching, investigations, and conflict resolution

  
  


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  Ensure compliance with federal, state, and local employment laws and regulations

  
  


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  Administer and maintain employee handbooks, policies, and procedures

  
  


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  Support performance management processes including disciplinary actions and documentation

  
  


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  Coordinate benefits administration including enrollments, changes, and terminations

  
  


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  Oversee training initiatives and compliance-required training

  
  


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  Partner with managers to support workforce planning and staffing needs

  
  

Payroll

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  Process accurate and timely payroll for hourly, salary, and commissioned employees

  
  


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  Ensure proper wage calculations, deductions, garnishments, and tax withholdings

  
  


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  Maintain payroll records and ensure compliance with wage and hour laws

  
  


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  Resolve payroll discrepancies and employee inquiries promptly

  
  


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  Prepare payroll reports for management as needed

  
  


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  Coordinate with payroll providers and auditors

  
  

Qualifications & Skills

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  Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred

  
  


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  Minimum of 3–5 years of HR and payroll experience, automotive dealership experience strongly preferred

  
  


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  Knowledge of federal and state employment laws, wage and hour regulations, and payroll compliance

  
  


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  Experience processing payroll for multi-department or multi-location organizations

  
  


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  Strong attention to detail and confidentiality

  
  


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  Excellent organizational, communication, and problem-solving skills

  
  


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  Proficiency in HRIS and payroll systems

  
  


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  Ability to work independently and manage competing priorities

  
  

Work Environment & Schedule

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  Office-based dealership environment

  
  


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  Schedule may require flexibility during payroll processing periods

  
  


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  Occasional travel between dealership locations may be required

  
  

Physical Requirements

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  Ability to sit for extended periods

  
  


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  Ability to communicate effectively in person and via phone/email

  
  


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  Occasional lifting of files or office materials

  
  

Key Performance Indicators May Include

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  Payroll accuracy and timeliness

  
  


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  Compliance audit results

  
  


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  Employee relations resolution effectiveness

  
  


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  Onboarding and offboarding accuracy

  
  


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  Benefits and HR process efficiency