Hungarian Speaking Customer Service for Automotive industry

Mercier Consultancy MD is excited to present an opportunity for Hungarian Speaking Customer Service Representatives in the automotive industry. If you are passionate about cars and enjoy helping customers navigate their automotive needs, this role is tailored for you. In this position, you will facilitate communication between clients and automotive services, providing support and guidance in Hungarian while ensuring customer satisfaction.

Key Responsibilities

• Manage customer inquiries about automotive products, services, and repair options via phone, email, and live chat in Hungarian.
• Provide detailed information on vehicle maintenance, warranty services, and product specifications.
• Assist customers with scheduling appointments and tracking service progress.
• Resolve customer complaints and issues efficiently to ensure a positive experience.
• Document customer interactions accurately and maintain records in our CRM system.
• Collaborate with service teams to coordinate responses and solutions for customers.
• Stay updated on automotive industry trends and developments to enhance customer service.

• Fluency in Hungarian (both written and spoken) is a must; knowledge of English is advantageous.
• Experience in customer service, preferably within the automotive industry.
• Strong communication skills with a friendly, customer-focused attitude.
• Ability to explain complex information about automobiles in an understandable manner.
• Proficient problem-solving skills and a passion for delivering excellent service.
• Familiarity with CRM systems and basic automotive knowledge is desirable.
• Willingness to work flexible hours, including evenings and weekends if necessary.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...