Hungarian Speaking Customer Service for Energy (Oil & Gas) industry

Mercier Consultancy MD is delighted to present an exciting opportunity for Hungarian Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is perfect for individuals who are enthusiastic about providing quality support while assisting clients and stakeholders with their energy-related inquiries. As a representative, you will utilize your language skills to deliver exceptional customer service in Hungarian.

Key Responsibilities

• Respond to customer inquiries regarding oil and gas products, services, and pricing through phone, email, and live chat in Hungarian.
• Provide assistance with account management, service activation, and technical support.
• Educate customers on energy solutions, product usage, and compliance requirements.
• Document customer interactions accurately in our CRM system.
• Collaborate with technical teams to troubleshoot issues and improve service delivery.
• Stay updated on industry trends and energy regulations to provide informed advice.

• Fluency in Hungarian (oral and written) is mandatory; knowledge of English is beneficial.
• Previous experience in customer service, particularly in the energy sector or oil & gas industry, is preferred.
• Strong communication skills with an emphasis on customer satisfaction.
• Problem-solving abilities and a detail-oriented approach.
• Ability to handle sensitive inquiries with discretion and professionalism.
• Proficiency in utilizing CRM systems and standard office software.
• Willingness to work flexible hours, including evenings and weekends if required.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...