Hungarian Speaking Player Support Specialist for Riot Games Ac

Mercier Consultancy MD is delighted to offer an incredible opportunity for a Hungarian Speaking Player Support Specialist for Riot Games. This role is designed for those who are not only passionate about gaming but also excel in providing exceptional player support. As a key member of our team, you will assist Hungarian-speaking players with their queries, ensuring they have an enjoyable gaming experience with Riot's titles.

Key Responsibilities

• Provide dedicated support to Hungarian-speaking players through various communication channels.
• Assist players with inquiries regarding game features, technical issues, and account management.
• Resolve player issues efficiently to maintain a high level of satisfaction and engagement.
• Document interactions accurately to help identify trends and improve support services.
• Collaborate with development and community teams to relay valuable player insights and feedback.
• Stay updated on game developments, events, and industry trends to provide informed support.

• Fluency in Hungarian (oral and written) is essential; proficiency in English is a plus.
• Previous experience in customer support or player support roles is preferred.
• Strong understanding of gaming culture and familiarity with Riot Games' titles is highly beneficial.
• Excellent communication and interpersonal skills with a focus on customer satisfaction.
• Ability to troubleshoot technical issues and provide clear solutions to players.
• Strong organizational skills with the capability to manage multiple inquiries effectively.
• Willingness to work in a fast-paced environment and adapt to the needs of players.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Monthly Accommodation Bonus
5. Fully Paid Training
6. Health Insurance
7. And Much More ...