Hungarian-Speaking Customer Support Representative

Job Title: Hungarian-Speaking Customer Support Representative

Location: Sofia, Bulgaria

Employment Type: Full-time | On-site

About the Role:

Are you a Hungarian speaker who is passionate about customer service? Join an international team in Sofia, Bulgaria, and represent some of the world's leading brands by supporting customers with their inquiries and ensuring a positive customer experience.

This is a great opportunity to develop your professional skills, work in a multicultural environment, and start or grow your career in customer support.

Responsibilities:

• Communicated with customers via phone, email, or chat in Hungarian

• Assist customers with inquiries related to products, services, orders, or accounts

• Provide accurate information and effective solutions in a timely manner

• Ensure customer satisfaction and build strong relationships with clients

• Collaborate with internal teams to resolve customer issues

• Follow internal guidelines, processes, and company policies

Requirements:

• Fluency in Hungarian (C1 or C2)

• Good command of English (B2 level or higher)

• Strong communication and problem-solving skills

• Customer-oriented mindset and positive attitude

• Previous customer service experience is a plus but not mandatory

• EU citizenship or valid work permit for Bulgaria

What We Offer:

• Attractive salary package with performance bonuses

• Relocation assistance (flight reimbursement & help with accommodation, if applicable)

• Paid training and continuous learning opportunities

• Career development within an international company

• Modern office facilities in Sofia

• Multicultural, supportive, and friendly work environment

• Additional benefits:

  • Private health insurance

  • Multisport card

  • Team events and social activities

  • Employee discounts and perks

Interested?

Apply today and become part of an international team where your Hungarian language skills are highly valued!