HVAC CSR/Dispatcher

HVAC CSR/Dispatcher
Job Type: Temp 2 week assignment in September
Location: Tulsa
Pay: $20-25/hour DOE
Shift: Monday-Friday 7am-4pm
Job Order: #121650

Position Summary:
We are seeking a skilled HVAC CSR/Dispatcher for a temporary 2-week assignment with a Tulsa-based HVAC company. This team prides itself on maintaining a full-service fleet that supports both residential and commercial clients, specializing in system design, preventative maintenance, and on-demand service. The HVAC CSR/Dispatcher will handle incoming calls, dispatch technicians, and ensure seamless coordination of services while providing top-tier customer support.

Role and Responsibilities:

• Answer incoming phone calls and relay calls and messages
• Speak with the customer, account managers, or technicians and create service calls as needed
• Review service work orders for spelling, grammar, and correctness; rewrite as necessary
• Correct additional billings missed on service work orders
• Schedule and dispatch work crew to the appropriate location according to customer requests, specifications, or needs
• Arrange for repairs by coordinating with customers and other team members
• Ensure the assigned technician is best suited for each job based on customer needs
• Maintain efficiency in technician call assignments

Required Qualifications/Experience:

• High school diploma or GED
• Strong attention to detail
• Must have experience working in a CSR role in a manufacturing environment

This HVAC CSR/Dispatcher role is ideal for someone organized, customer-focused, and ready to step in to support critical scheduling and dispatch needs.

Job Order # 121650

Stand-By Personnel | Skilled Division

Tulsa Office Location:
4305 S. Mingo Road, Suite F, Tulsa, Oklahoma 74146

If you are interested in this position, click the “Apply” button above to submit your application. If your qualifications align with the requirements of the position, a team member will contact you to schedule an interview.

Alternatively, you may submit your resume to [email protected]. Please be sure to reference the job number associated with the position you are applying for.

Additional Benefits:
• $50 Advance: Available after your first day of work
• Referral Bonus: Ask us about our referral program! Receive up to $250 or more when you refer another associate. No caps on referral commissions! (after 80 hours of work)