HVAC Field Supervisor

TR Miller Heating, Cooling, Plumbing, and Electrical is a fast-growing company committed to growth and investing in its people. We’re looking for a dedicated HVAC Field Supervisor who is ready to transition their elite technical skills into a leadership role. In this position, you won't just be fixing units; you’ll be the "lifeline" for our team in the field. You will serve as a mentor and technical anchor, ensuring our technicians have the support they need to succeed. If you have a passion for the trade, a "customer-first" mindset, and a desire to teach the next generation of techs, this is your chance to shine.  

Responsibilities 

• Support & Mentor: Serve as the primary technical resource for Field Technicians, providing real-time troubleshooting guidance and over-the-phone support to ensure every job stays on track 
• Lead 1-on-1s: Conduct bi-weekly 1-on-1 meetings with Service Technicians to review performance, provide feedback, and foster professional growth 
• Enforce Excellence: Ensure all company processes and safety standards are followed in the field, maintaining the high quality of work TR Miller is known for 
• Teach the Trade: Actively lead and train newer technicians, sharing your advanced diagnostic skills to level up the entire team’s technical proficiency 
• Bridge the Gap: Report directly to the HVAC Service Manager, providing updates on field performance and identifying areas where the team needs additional resources or training 
• Champion the Customer: Model a "customer-first" attitude in every interaction, ensuring effective communication and 5-star service on every call 

Note: This job description is not intended to contain a comprehensive list of all activities, duties, and responsibilities that are required. Activities, duties, and responsibilities may change, or new ones may be added at any time, with or without notice.  

Pay and Benefits 

• Schedule: Monday – Friday 7:00am – 4:00pm  
• Pay: $71,000 - $84,000/annually 
• No on call  
• Reliable, take-home company vehicle  
• Weekly Pay: Consistent, reliable paychecks every week 
• Health Insurance 
• Dental Insurance 
• Vision Insurance 
• Life Insurance 
• Met Law 
• Pet Insurance 
• Short-Term and Long-Term Disability 
• Employee Assistance Program 
• Up to Two weeks of Paid Time Off yearly 
• Paid Holidays 
• 401(k) plan with a 4% company match 
• Tuition Reimbursement 
• Tool Buyback Program 
• A family. This is last on the list because it’s the most important. We care about our team and expect you to bring that same care when you join. We do a lot more than just work together. You’ll come to love our company outings and you’ll build life-long friendships at TR Miller Heating, Cooling, Plumbing, and Electrical. 

About Us 

• TR Miller Heating, Cooling, Plumbing, and Electrical has been serving Plainfield and the surrounding area since 2008. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow and opportunities to excel. 
• If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about TR Miller Heating, Cooling, Plumbing, and Electrical by visiting TRMillerHeatingandCooling.com. When you're ready, please follow the directions to apply for this position. 
• Recognized as Chicago Tribune’s Top Workplace of 2025 
• Equal Opportunity Employer 

• Minimum 3+ years of proven leadership experience in HVAC residential service. 
• A strong understanding of service metrics (revenue, margins, average ticket, and conversion. 
• Strong ability to de-escalate high-pressure situations with customers and technicians with empathy and professionalism. 
• Strong ability to inspire and lead a service team with a focus on "trust and integrity." 
• Valid driver’s license with clean driving record . 
• Everyone is required to submit a pre-employment background check prior to start date.