HVAC Inside Sales Center Manager II

Job Summary - HVAC Inside Sales Center Manager II

Be part of an exciting new division with a great opportunity for growth. Join Hirsch as the HVAC Inside Sales Center Manager II! The HVAC Inside Sales Center Manager II will oversee the inside sales team responsible for supporting HVAC contractors, managing key accounts, and ensuring exceptional customer service. This role requires strong leadership, product knowledge, and a proactive approach to driving sales and profitability within the HVAC product category.

Company Overview

About Hirsch Pipe & Supply

For over 90 years, Hirsch has been the trusted partner of plumbing and HVAC professionals across Southern California, helping contractors get more jobs done in a day by keeping their crews productive with the right products, competitive pricing, and a team that truly values your time. We operate 30 convenient locations throughout LA, Orange County, San Diego, Riverside, and the Inland Empire—ensuring contractors are never more than 20 minutes away from fast, friendly service.

Our culture is built on genuine relationships and a strong sense of family. Our workplace is a dynamic, fast-paced environment centered on our employees and customers, and the Hirsch team is made up of focused individuals who work hard, treat each other with respect, and understand the importance of family and fun. We have been recognized nationally and regionally as a Top Workplace. Our Hirsch Values guide everything we do and are an important part of how we work together, serve our customers, and support our communities. In short, Hirsch is your chance for a great future!

Key Responsibilities

• Manage, train, and motivate a team of inside sales representatives.
• Develop and implement sales strategies to achieve branch and company goals.
• Provide technical product support and recommendations for HVAC systems and components.
• Foster strong relationships with customers, vendors, and outside sales representatives.
• Analyze sales data to identify opportunities, trends, and areas for improvement.
• Ensure pricing accuracy, margin control, and competitive positioning in the market.
• Collaborate with purchasing and inventory teams to maintain optimal stock levels.
• Handle escalated customer issues with professionalism and problem-solving skills.
• Participate in product training, vendor meetings, and promotional initiatives.

Job Requirements

• 5+ years of HVAC or plumbing wholesale experience (inside sales, branch management, or related field).
• Proven leadership and team management experience.
• Strong knowledge of HVAC systems, components, and industry practices.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in ERP and CRM systems
• Customer-focused mindset with a commitment to service excellence.
• Ability to lift up to 30 lbs.  
• Pass pre-employment drug screen, physical and background check

Employee Benefits

Hirsch offers competitive salaries, ongoing training opportunities and a comprehensive benefits package including:

Medical, dental and vision insurance

Profit sharing

401K + employer match

Flexible Spending Account

Long Term Disability

Employer paid life insurance

Employee purchase program

Vacation/Sick/Holiday pay