HVAC Install Manager

Just Right Heating, Cooling & Plumbing is seeking a dedicated HVAC Install Manager to join our family. We are a company that prides itself on our core values of Family, Respect, Excellence, Service, Honest, and Teamwork. Our team is the heart of our service, and we strive to provide an environment that reflects these values in every interaction. 

We understand the significant impact your job has on you and your loved ones, so we offer a comprehensive benefits package to support your health, family, and lifestyle.

What We Offer:

• Work-Life Balance: 13 Vacation Days + 6 Paid Holidays
• Medical Coverage: We pay nearly 100% of your medical, dental, and vision insurance and 50% covered for your family!
• Retirement Plan: 401k with a 100% match.
• Year-Round Work: Consistent employment throughout the year.
• Company Vehicle: Stocked and ready upon completion of training.
• Career Development: Paid training and continuous learning opportunities.

Position Overview:

As an Install Manager, you will be an integral part of our passionate team, dedicated to delivering exceptional service and installations to our valued customers. You will lead and manage our team of talented installers to maximize capacity, efficiency, and profitability. Your goal will be to exceed customer expectations by ensuring the highest quality installations, completed on time and within budget. Working closely with installation technicians, coordinators, warehouse/inventory manager, and sales manager, you will play a key role in achieving the company's financial goals. This position offers the opportunity to work with a dynamic and supportive team, fostering a positive work environment to deliver outstanding results. 

Responsibilities:

• Demonstrate and teach technicians how to establish strong customer rapport, ensuring the highest levels of customer satisfaction.
• Set clear expectations for each installation, including safety and code requirements, to ensure compliance and quality.
• Oversee proper staging of jobs, coordinating and inspecting equipment, and planning for efficient outcomes.
• Recruit and retain the best technicians in the industry, creating a high-performing and motivated team.
• Develop and conduct training programs to ensure on-time, high-quality installations.
• Monitor the performance of installation technicians and provide guidance for continuous improvement.
• Enforce company policies and procedures to maintain a consistent and professional work environment.
• Foster enthusiasm and loyalty through daily huddles, team meetings, and one-on-one interactions.
• Implement the company's plan for resolving customer complaints quickly and favorably.
• Analyze and control job expenses to stay within budget and optimize profitability.
• Cross-train for warehouse tasks, including equipment/materials ordering and fleet management.

• Minimum of 5+ years of experience in the heating and air conditioning industry.
• Proven track record in installation, with at least 5 years of supervisory experience.
• Basic computer skills, including proficiency in MS Office, MS Teams, Word Processing, and Spreadsheets. Familiarity with Service Titan is a plus.
• Strong presentation skills, capable of conveying confident and decisive messages.
• Multitasker who enjoys working in the field with diverse teams on various projects.
• Detail-oriented and highly organized with exceptional follow-through abilities.
• Top performer with the ability to instill pride of workmanship in oneself and others.
• Outgoing personality that thrives in a fast-paced, goal-driven environment.
• Highly motivated, flexible, and maintains a positive attitude towards life.