HVAC Maintenance Technician

We’re hiring an HVAC Maintenance Technician to support a multifamily portfolio in Crossville, TN. You’ll work alongside a solid team, handle everything from HVAC diagnostics to full unit turns, and play a key role in keeping over 500+ units running smoothly. If you take pride in your work, like solving real problems, and want a stable role with variety, this could be a great fit.

Position Summary

The HVAC Maintenance Technician provides heating, ventilation and air‑conditioning (HVAC) support across a portfolio of approximately 525 multifamily units in Crossville. This role works alongside a maintenance manager and team of technicians to ensure safe, comfortable and well‑maintained homes. In addition to HVAC duties, this position performs general apartment maintenance, make‑readies, grounds support and participates in an on‑call rotation.

Key Responsibilities

HVAC and Mechanical Systems

• Diagnose, maintain and repair HVAC systems including heat pumps and A/C units


• Perform preventative maintenance including filter changes, coil cleaning and inspections


• Install and replace HVAC systems as needed


• Troubleshoot and repair appliances such as refrigerators, stoves and dishwashers


• Maintain tools, equipment and parts inventory

General Apartment Maintenance

• Complete service requests and work orders in a timely and professional manner


• Perform make‑ready and unit turns including repairs, inspections and punch lists


• Conduct general repairs in plumbing, electrical, carpentry and drywall


• Maintain grounds and common areas, including debris removal and light landscaping


• Ensure safety compliance including fire systems and building codes


• Manage inventory and maintenance supplies

• Participate in a rotating on-call schedule for after-hours emergency maintenance; additional compensation is provided for all on-call assignments

Resident and Team Interaction

• Provide excellent customer service to residents


• Communicate work performed and follow up on service requests


• Collaborate with maintenance manager and team
  

Qualifications

• High school diploma or equivalent required


• EPA certification and HVAC certification preferred


• 2–4 years of maintenance experience, multifamily preferred


• Strong knowledge of HVAC, plumbing, electrical and general maintenance


• Strong communication and customer service skills
  


• Valid driver’s license required

Physical Requirements

• Ability to lift, carry, push and pull up to 50 pounds regularly, and up to 75 pounds occasionally with assistance


• Ability to stand, walk, bend, kneel, crouch and climb for extended periods of time throughout the workday


• Ability to climb ladders and stairs and work at varying heights


• Ability to work in confined spaces such as mechanical closets, crawl spaces and attics


• Ability to use hand tools, power tools and diagnostic equipment safely and effectively


• Ability to work both indoors and outdoors in varying weather conditions, including heat, cold and humidity


• Ability to respond to emergency situations during on-call assignments, including after-hours and weekend work


• Sufficient manual dexterity, vision and hearing to perform maintenance and safety-sensitive tasks

Compensation and Benefits

Competitive pay based on experience and certifications, with additional monthly commission opportunities. Comprehensive benefits include health insurance, paid time off, a 401(k) with employer match, housing discounts and cell phone reimbursement.