HVAC Operations & Sales Manager

Anderson Air is seeking a high-performing HVAC Operations & Sales Manager to lead, scale, and optimize our residential HVAC division. This is a true leadership role for a results-driven operator who understands both the field and the financials. You will oversee daily service, maintenance, replacement, and Residential New Construction (RNC) operations while driving revenue growth, profitability, and a 5-star customer experience.

This is an opportunity to step into a leadership seat where you will directly impact revenue, team culture, operational efficiency, and long-term growth.

Responsibilities:

• Oversee all residential HVAC service, maintenance, installation, replacement, and RNC operations.
• Lead and develop field managers, technicians, installers, dispatchers, and comfort advisors.
• Ensure operational efficiency, scheduling accuracy, job costing, and production targets are consistently met.
• Maintain high quality standards and strong customer satisfaction metrics.
• Drive close rates, average ticket, financing penetration, and overall revenue growth.
• Coach comfort advisors and field teams on sales process, communication, and presentation.
• Implement and monitor sales strategies to improve conversion and profitability.
• Hold team accountable to weekly and monthly KPIs.
• Own departmental P&L performance and drive margin improvement.
• Utilize ServiceTitan reporting and dashboards to monitor KPIs including revenue per tech, average ticket, gross margin, and capacity.
• Identify operational bottlenecks and implement process improvements.
• Forecast revenue and manage labor efficiency.
• Recruit, hire, train, and coach high-performing team members.
• Build a culture of accountability, urgency, and customer-first service.
• Conduct regular performance reviews and leadership meetings.
• Develop future leaders within the organization.

• Five (5)+ years of HVAC leadership experience in residential service and installation.
• Proven track record of driving both operational performance and sales growth.
• Strong understanding of residential HVAC KPIs, financial statements, and margin management.
• Experience managing ServiceTitan reporting and dashboards preferred.
• RNC / Residential New Construction HVAC experience strongly preferred.
• Strong leadership presence with the ability to motivate and hold teams accountable.

• Competitive base salary + performance bonus
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Company vehicle or vehicle allowance.
• Leadership growth and advancement opportunities within a growing organization.