HVAC Project Coordinator

Help lead projects that create exceptional customer experiences.

Ward Plumbing, Heating & Air has been serving Western North Carolina since 1977. We're looking for a motivated, organized professional to join our team as an HVAC Project Coordinator.

This is more than a scheduling position. You'll be the person who keeps residential HVAC replacement projects moving by coordinating customers, sales, installation teams, warehouse staff, and suppliers from the initial sale through project completion.

If you enjoy solving problems, staying organized, and helping a team succeed, we'd love to meet you.

What You'll Do

• Coordinate residential HVAC replacement projects from sale to completion


• Schedule installation crews and manage project timelines


• Communicate with customers throughout their project


• Coordinate permits, inspections, equipment, materials, rebates, and warranty registrations


• Support our Comfort Advisors with scheduling and sold-job processing


• Work closely with installers, warehouse staff, and leadership to keep projects on track


• Help identify process improvements and contribute to a positive team culture


• Supervise one administrative team member

What We're Looking For

• Excellent organizational and communication skills


• Someone who enjoys coordinating people and solving problems


• Ability to manage multiple priorities in a fast-paced environment


• Strong computer skills and attention to detail


• Experience in project coordination, operations, construction, or customer service is preferred

HVAC experience is a plus, but not required. We're looking for someone with the right attitude, professionalism, and organizational skills. We'll teach you the industry.

Why Ward?

At Ward, you'll join a company that believes great teams build great customer experiences. We invest in our people, work together to solve challenges, and take pride in serving our neighbors across Western North Carolina.

If you're looking for a career where your work makes a difference every day, we'd love to hear from you.