HVAC Quality Assurance Technician

Description

Who We Are

Wilson, founded in 1958, is a third-generation family-owned company that is here to keep your home cozy, lights on and the water flowing. We offer services in Plumbing, HVAC, Electrical, Restoration and more throughout Northeast Ohio. Members of our staff have opportunities to earn competitive pay and rewards, grow in their careers and become a part of a great team.

Why Choose The Wilson Companies

• Compensation - Top of market pay among our industry
• Medical Insurance – We pay 70% for you and your family's insurance premiums for health, dental, vision, and company paid life insurance
• Work life balance – Two weeks of PTO after 90 days, 7 paid holidays
• 401k Plan with a 3% match.
• $1500 ongoing education/training credit per year

Our Core Values

Betterment

The ambitious pursuit of winning individually and as a team.

Accountability

We do what we say we are going to do.

Teamwork

Winning only happens when we work as a team.

Transparency

We sell through education- not fear.

Position Overview

The HVAC Service Technician ensures proper and safe service of all residential equipment.

Key Responsibilities

Position Overview

We are seeking an experienced and detail-driven Quality Assurance (QA) Technician to join our HVAC team. In this role, you will be responsible for ensuring all HVAC installations, maintenance, and repair work meet company quality standards, manufacturer specifications, and relevant codes. This position is key to delivering exceptional service and performance for our residential and commercial customers.

Key Responsibilities

• Conduct on-site inspections of HVAC installations, repairs, and maintenance jobs.
• Verify adherence to company procedures, safety regulations, and local/state building codes.
• Evaluate equipment operation, airflow, ductwork, refrigerant levels, and electrical components for proper function.
• Identify workmanship deficiencies and collaborate with technicians and supervisors to implement corrective measures.
• Maintain detailed inspection records, including checklists, photos, and reports.
• Provide field coaching and support to technicians on best practices and compliance.
• Assist in developing and updating quality standards and inspection protocols.
• Support internal training and technician development by highlighting trends and performance issues.

Requirements

Qualifications

Required:

• 2+ years of hands-on HVAC experience (installation, service, or maintenance).
• Working knowledge of HVAC codes, standards, and safety procedures (e.g., EPA, ASHRAE).
• Strong attention to detail and ability to identify deviations from standard practices.
• Ability to read blueprints, schematics, and manufacturer specifications.
• Excellent communication, documentation, and time management skills.
• Valid driver’s license and clean driving record.

Preferred:

• NATE certification or HVAC licensing (State or Local).
• EPA 608 Certification (Type I, II, or Universal).
• Experience with QA inspections, audits, or field supervision.
• Familiarity with digital inspection/reporting tools and HVAC diagnostic software.

Desired Skills and Experience

If you can achieve the above and you find it fun and challenging - you have just the right amount.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Wilson by visiting

https://www.wilsonplumbingandheating.com/

Equal Opportunity Employer

Job Type: Full-time

Pay: $28.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Overtime pay

Experience:

• HVAC Technician: 3 years (Preferred)

Work Location: In person