Job Description - HVAC Regional Director II

Welcome!

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The HVAC Regional Director II is responsible for the financial and operational success of the Field Management department. Works with leadership to develop deadlines, projects, and work to be done. Typically reports to a senior director or an executive; manages the work efforts of managers/supervisors/individual contributors.

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Essential Duties & Responsibilities

  • Direct the execution of regional business strategies and operating plans by establishing performance expectations, aligning resources, and driving initiatives that achieve revenue growth, operational excellence, customer satisfaction, and organizational objectives
  • Lead and develop multiple layers of management and professional staff through coaching, performance management, talent assessments, succession planning, and leadership development activities to build a high-performing and engaged workforce.
  • Maintain accountability for regional financial results by overseeing budget development, forecasting activities, expense management, workforce investments, and financial performance improvement initiatives.
  • Analyze operational, financial, and workforce performance metrics to identify trends, uncover opportunities, mitigate risks, and implement action plans that improve overall business effectiveness and efficiency
  • Ensure consistent execution of company policies, operational procedures, service standards, and quality expectations across all assigned markets, locations, or functional areas while promoting a culture of accountability and continuous improvement.
  • Partner with executive leadership and cross-functional business leaders to develop and implement strategic initiatives, operational enhancements, and long-term growth plans that support enterprise objectives and regional business priorities.
  • Lead large-scale organizational change efforts, including business transformations, process redesigns, technology implementations, and organizational restructuring initiatives, while driving stakeholder engagement and adoption of new ways of working.
  • Oversee compliance with regulatory requirements, internal controls, risk management practices, and corporate governance standards by ensuring operational activities are conducted in accordance with established policies and legal obligations.
  • Other duties as assigned.
  • Build and maintain strong relationships with key customers, business partners, community stakeholders, and senior internal leaders to strengthen business performance, address complex issues, and support strategic organizational goals.
  • Direct workforce planning, organizational design, and resource allocation decisions by evaluating current and future business needs, optimizing organizational capacity, and ensuring effective deployment of talent and operational resources.

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• Minimum Experience: 10+ years
• Minimum Education: Bachelor's Degree

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

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The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.


Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [email protected]

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About the Company

Service Experts Heating

Trust Service Experts Heating, Air Conditioning & Plumbing when you need heating or AC service in North America. Our work is backed by a 100% Satisfaction Guarantee.*

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