HVAC Service Manager

HVAC Service Manager Wanted – Top-Tier Pay, Incredible Culture & Outstanding Work-Life Balance!

Are you a seasoned HVAC professional ready to lead and inspire a team while working for a company that genuinely values your expertise and leadership? At Elevate Home Services, we’re growing fast and looking for a results-driven HVAC Service Manager to join our leadership team. Enjoy an unmatched culture, a healthy work-life balance, and the opportunity to shape the future of our service department.

Position Highlights:

· Income Potential: Competitive salary with bonus incentives based on team performance and KPIs.

· Leadership Role: Guide, mentor, and grow a team of top-performing service technicians.

· Work-Life Balance: No overnight or Sunday service calls—enjoy time for what matters most.

What You’ll Do:

• Lead, develop, and manage a team of HVAC service technicians to ensure high performance and customer satisfaction.
• Provide ongoing training, coaching, and technical support to service staff to maintain top-tier standards.
• Oversee daily operations of the HVAC service department including scheduling, dispatching, and workflow efficiency.
• Monitor and manage departmental KPIs including job completion rate, average ticket size, and customer satisfaction.
• Assist with troubleshooting complex HVAC issues and ensure accurate diagnoses and effective solutions.
• Ensure all team members adhere to safety protocols and compliance regulations (OSHA and local code).
• Foster strong relationships with customers, resolving escalated concerns professionally and effectively.
• Collaborate with company leadership to develop strategic goals and identify growth opportunities.

What We’re Looking For:

• Minimum 5 years of experience in residential HVAC service with at least 2 years in a supervisory or management role.
• Experienced in call-by-call coaching with a strong background in Nexstar systems and best practices.
• Proven leadership skills with a passion for coaching and developing team members.
• Strong technical knowledge in HVAC systems including diagnostics, repairs, and best practices.
• Skilled in utilizing ServiceTitan
• Excellent communication, organizational, and customer service skills.
• Ability to manage and track performance metrics and service outcomes.
• Valid driver’s license with clean driving record.
• Strong problem-solving skills and the ability to remain calm and professional in high-pressure situations.

Why Choose Elevate Home Services?

• Competitive Salary + Bonus Opportunities
• Low-Cost Health, Vision, Dental Insurance for you and your family
• 401(k) with Company Match
• Company Vehicle + Phone + Tablet
• Paid Time Off & Wellness Days
• Clear Growth Pathways: We promote from within
• Supportive Culture: We prioritize your development, well-being, and career satisfaction

Extra Perks You’ll Love:

• 10% Friends & Family Discount on all services
• Birthday Off: Celebrate with a paid day off
• SmartDollar Financial Coaching
• Leadership Training & Life Coaching
• Weldon Long Mindset & Success Training
• Audiobook Library & Weekly Development Sessions
• Gym Membership Reimbursement
• LegalShield Access for affordable legal support

If you're ready to lead a high-performing team and make a lasting impact at a company that truly values its people, apply today! Let's find out if Elevate Home Services is the next great chapter in your HVAC leadership career.