- Oxford Plumbing & Heating- Oxford PA
- Pay: $25 - $40/hr plus commissions and bonuses!
- We don't just offer jobs—we build careers. Here’s why you’ll love being part of our team:
- Industry-Leading Compensation: We believe in rewarding excellence. Our technicians can earn six-figures!
- Fully Stocked Warehouse: We ensure you have the tools and support you need to excel.
- Fully Stocked Truck: Drive in style with a clean, fully stocked truck that’s ready for any job.
- Comprehensive Health Benefits: We offer affordable, high-quality health, dental, and vision insurance to keep you and your family covered.
- Paid Time Off Starting Day 1! We believe in the importance of rest and relaxation, so you start earning paid time off from your first day.
- 401(k) Plan with Company Match: Secure your future with our competitive 401(k) plan, including a generous company match.
- Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents.
- Tool and Boot Allowance
- Training and Development Opportunities: We’re committed to your professional growth with training at our new training facility!
- Yearly Performance Reviews: We believe in continuous improvement and offer yearly performance reviews to ensure you’re on track and rewarded for your hard work.
- Join Oxford Plumbing & Heating and be part of a team that values your expertise, supports your growth, and provides a rewarding, fulfilling career.
- Providing clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations.
- Effectively diagnose and repair malfunctioning a/c systems, gas furnaces, gas boilers, as well as other HVAC equipment and recommending appropriate solutions and discussing options with customers.
- Achieving a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.
- Demonstrating continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices.
- Remaining flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.
- Maintaining accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.
- Maintaining a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule.
- Additional Duties as Assigned
- Prior heating and/or cooling experience in a residential capacity preferred
- Service Titan experience preferred
- Experience upselling additional services as well as selling replacement options when applicable.
- Ability to prioritize tasks and communicate with customers.
- Demonstrated excellent communication conflict resolution and interpersonal skills.
- Demonstrated ability to work as an effective team member and pitch in as needed.
- Computer skills and use of electronic devices for scheduling, invoice creation and communication to staff and customers required.
- Must be able to work on a ladder.
- Must be able to lift 50 pounds.
- Job Type: Full-time
- 401(k)
- 401(k) 2% match
- 401(k) matching
- Company truck
- Dental insurance
- Employee assistance program
- Employee discount
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Tools provided
- Vision insurance
- Experience: HVAC Service: 2 years (Required)
- License/Certification:
- EPA Certification (Required)
- NATE Certification (Preferred)
- Work Location: On the road