HVAC Service Technician

Description

About Us

We are a fast-growing home services company backed by the 45-year-old South West Plumbing brand. We are hiring for experienced HVAC Service Technician. In addition to unlimited earning potential, we offer our employees the following benefits and perks:

Schedules Available:

1. Monday - Friday 11:30am-8:00pm
2. Tuesday - Saturday 8:30am-5:00pm
3. Wednesday - Sunday 8:30am-5:00pm

• Compensation $22-28/hr DOE + commission (total yearly compensation averaging above $130k)
• Ability to dispatch from home.
• Parts delivery services.
• Get paid weekly! Every Friday is payday!
• Set weekly work schedule, always have 2 consecutive days off.
• 75% paid medical premiums including dental, vision and life insurance for you AND 50% for your family.
• Company contributions to 401K.
• Paid holidays in addition to Paid Time Off.
• SWP covers all truck expenses including, gas cards, service fees, and toll fees.
• Uniforms, phone and tablet provided.
• On-going technical and sales development training from the best in the business.
• Plus, a family. This is last on the list because it is most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You will come to love our company outings; causal office environment and you will build life-long friendships at SWP.

Job Responsibilities:

As an HVAC Residential Service Technician at SWP Services, you will work directly with homeowners to diagnose HVAC issues and present repair/replacement options. You will advocate for the customer, the business and actively seek out opportunities to drive revenue growth. You will provide each customer a Five Star experience as you deliver service & repair heating, and air-conditioning systems in their homes.

In this role, you will be required to:

• Perform routine tune-ups, maintenance, and repairs on residential HVAC systems, including furnaces, air conditioners, heat pumps, and ductwork.
• Engage with customers in a friendly and professional manner, building rapport and trust while on-site.
• Assess the condition of the customer's HVAC system and identify opportunities for upgrades or replacements.
• Provide a thorough evaluation of the HVAC system with the customer, using an exploratory technique to understand the client needs and develop options that meet customer needs.
• Repairs & replaces defective equipment, components & wiring.
• Discusses heating or cooling system malfunctions with clients to isolate problems and verify that repairs corrected malfunctions.
• Repairs or services heating, ventilating, and air-conditioning (HVAC) systems to improve efficiency.
• Ensures the client receives a Five Star experience during the service visit.
• Maintain accurate records of customer interactions, service calls, and appointments scheduled.

Requirements

• HVAC experience required: 3+ years.
• Sales experience.
• EPA Universal Certification preferred.
• You must have the ability to engage with and actively listen to customers.
• Be driven to exceed weekly and monthly business goals.
• Work to continuously grow your technical skills.
• Valid Washington Driver’s License and Clean Driving Record.
• Ability to work independently to complete tasks.

South West Plumbing is an equal opportunity employer. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, physical or mental disability, marital status, and other protected groups or activities, in compliance with all applicable federal and state laws.