HVAC Service Technician

Description

This is a full-time, direct placement role at Butler Heating & A/C.

Job Purpose:

Complete all daily assigned HVAC and refrigeration calls   in a timely fashion with emphasis on customer service and efficiency. Identify   and repair problems with customer specific equipment.

Duties:

• Provide repair, maintenance, and/or   installation services for customers as needed. 
• Maintain a cordial and professional   relationship with all co-workers and customers.
• Maintain communication with Coordinators and Field   Managers throughout shift. 
• Ensure all tasks performed are notated and   attached to the corresponding call file.
• Maintain extensive knowledge of department   specific equipment. 
• Maintain and utilize all company-provided   technology in a professional manner. 
• Maintain company-provided vehicle to policy   standards. 
• Maintain appropriate levels of truck stock to   increase efficiency. 
• Communicate vehicle maintenance and truck   stock needs with Warehouse or Field Manager as needed. 
• Adhere to required on-call and holiday   rotation. 
• Ability to work independently with minimal   technical support.
• Assist in possible training and quality   control of Junior Technicians.
• Complete and maintain all required department and   industry specific trainings.

Requirements

• Strong Customer Service with adherence to Core   Values/Job Ownership.
• Ability to work independently while   maintaining team mentality.
• Ability to use positive language and clear   communication.
• Ability to troubleshoot modern air   conditioning systems including Residential A/C, Commercial A/C, and other department   specific equipment.
• Possess a minimum of 5 years industry field   experience.
• Universal EPA License Required.