HVAC Service Technician

Description

Who We Are: 

Polestar Plumbing, Heating & Cooling has proudly served the Kansas City community for over 41 years. As a locally owned and operated company, we specialize in providing trusted plumbing, heating, and cooling solutions with a commitment to excellence. Our goal is simple: to be the best we can for our customers—delivering honest service, expert guidance, and lasting comfort for every home we visit. At Polestar, your comfort is our priority.

What You'll Be Doing

• Troubleshoot, repair, and maintain residential HVAC systems (heating, cooling, air conditioning, furnaces, boilers, heat pumps, ductwork, ventilation).
• Deliver excellent customer service and build trust on every call.
• Identify opportunities for system upgrades, IAQ products (e.g., air purifiers, humidifiers, dehumidifiers), or replacement systems, including new HVAC installations.
• Present service options and provide recommendations tailored to customer needs.
• Generate estimates and close approved HVAC sales in the field.
• Complete detailed service reports using mobile tools/software 

Our 3 Step Hiring Process:

At Polestar, we know great talent moves fast—and so do we. Our hiring process is designed to be quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24–48 hours!

1. Apply Submit your application online or via email with your resume and relevant details. ([email protected])
2. Phone Screen If your experience is a match, our team will reach out—often the same day—for a brief phone interview.
3. In-Person Interview If the phone screen goes well, we’ll schedule an in-person interview—usually within 24 hours. You’ll meet with team members, ask questions, and learn more about working at Polestar.

Requirements:

• 1-2 years of residential HVAC experience
• EPA certification (Type II or Universal)
• Strong communication and customer service skills
• Self-motivated with a sales-oriented mindset

Why Join Us:

• $22-$40/hr. + Commission (Up to 12%)
• Company provided vehicle and gas card
• Ability to dispatch from home
• Tool account
• PTO and Paid Holidays 
• Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical illness coverages.
• Paid $15,000 Life Insurance and Long-Term Disability coverage

Location:

• 7252 W Frontage Rd, Merriam, KS 66203 

 Think you’d be a great fit? So do we. Come grow with us at Polestar—apply now! 

Polestar Plumbing, Inc. is an equal employment opportunity and affirmative action employer.