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HVAC Service Technician

salary Salary :

$18 - 21 hourly

icon building Company : Edelman
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - HVAC Service Technician


Position Title: Maintenance Technician – Level 1

Classification: Non-Exempt, Full-time, Hourly

Pay Range: $18 - $21 per hour

Reports To: Service Manager

Expected Hours to Work: Flexible work Schedule including weekdays and weekends, 8:00am – 8:00pm

Position Summary:

To assist in providing maintenance and service calls on residential heating and air conditioning, electrical, and plumbing systems according to company standards providing the customer with a high- quality experience.

Benefits:

  • Health Insurance through Health Alliance - Edelman Covers a portion of the premium.
  • Vision and Dental Insurance through MetLife
  • A group life insurance policy worth $25,000. No cost to the employee.
  • Voluntary benefits through MetLife: Short-Term Disability, Accident, Critical Illness, Hospital Indemnity, and Voluntary Life.
  • Retirement through Vanguard. You can choose a Roth 401k or Traditional 401k, Edelman will match up to 4%.
  • Edelman Loyalty Program. Runs for 50 years. Earn bonuses the longer you stay with Edelman.
  • Access Perks - Find discounts to restaurants, shops, hotels, resorts, and theme parks.

Requirements

Responsibilities:

  • Maintain a professional appearance and attitude at all times.
  • Arrive promptly at scheduled jobsites and follow dispatch instructions.
  • Operate company vehicles safely and comply with traffic laws.
  • Report any problems with tools, equipment, or vehicles promptly.
  • Communicate with customers and collect payments as directed.
  • Assist in gathering information for replacement needs and scheduling estimate appointments.
  • Educate customers about residential planned maintenance agreements, additional products, and replacement options following company guidelines.
  • Develop basic knowledge of electrical, HVAC, and plumbing principles, service tools, and customer service skills.
  • Perform filter changes and basic repairs on residential gas furnace, air conditioning systems, toilets, sinks, and drains.
  • Conduct Confidence Club inspections and perform basic upgrades/repairs on identified items during maintenance inspections.
  • Install Edelman accessories.
  • Complete all service-related forms accurately in ServiceTitan.
  • Attend required training programs as set by the company.
  • Perform other duties as assigned.

Requirements:

  • Must pass drug and background screens
  • Valid driver’s license and insurable through company insurance carrier
  • Able to communicate clearly in English both verbally and in writing
  • Ability to work with tools used in the job in a safe manner

Training Requirements:

  • Basic understanding of electrical principles and ability to read schematics
  • Completion of 14-day HVAC, Plumbing, and Electrical Basics training program
  • Completion of Service Titan Navigation Training
  • Completion of Edelman Confidence Club process training
  • Completion of Generac Air-Cooled prerequisite training
  • Nate Ready to Work Exam

Physical Requirements:

  • Ability to work in various environmental conditions.
  • Reach, bend, stoop, walk, sit, crawl, squat as necessary.
  • Lift and carry objects, including heavy equipment up to 100 pounds.
  • Use of tools and equipment such as hand tools and ladders.
  • Vision abilities include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to focus
  • Must be able to speak and hear.
  • Comfortable working in small or confined spaces

Position Specific Standards:

  • Effective communication skills.
  • Commitment to continuous learning and professional development
  • Customer-focused approach
  • High standards for quality and work
  • Strong safety awareness
  • Achievements Required to Advance to Level 2 Service Technician:
  • Pass EPA Certification
  • Pass NATE Core Exam
  • Hit KPIs for three consecutive months.
  • Recommendation for advancement from Field Supervisor
  • Completion of Required Ride-alongs
  • Completion of Required Call Counts
  • Completion of Trainings Required for Level 2

Salary Description

$18-21/hr

Original job HVAC Service Technician posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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