HVAC Service Technician

TRS Heating & Air Conditioning, Inc. is a proud local, family-owned and operated HVACR company serving Western New York. We’re growing and looking for a skilled Service Technician to join our team.

The Service Technician reports directly to the Service Manager and is responsible for diagnosing, servicing, maintaining, and repairing HVACR equipment for residential and light commercial customers. This role suits someone with solid hands-on experience who wants to keep building their skills with a company that invests in training.

Benefits:

• Paid Training
• Career Advancement Opportunities
• Competitive Compensation
• Year-Round  Work
• Health Insurance
• Company  Paid Dental and Vision Insurance
• 401(K)
• Company Paid Life Insurance, Long-Term Disability and Supplemental Disability

Customer-focused responsibilities in this position require someone dependable, tactful, and able to take initiative. Strong communication skills matter when working with a wide range of residential and commercial customers. The Service Technician must be able to accurately diagnose issues and complete work efficiently, ensuring positive outcomes for both the customer and TRS Heating & Air Conditioning.

This role interacts with customers across all demographics as well as team members throughout the company, including fellow technicians, the Service Manager, Dispatcher, and Parts Runners.

Representative Duties Include:

• Servicing   and maintaining residential and light commercial HVACR equipment,      including air conditioners, furnaces, and heat pumps.
• Diagnosing equipment issues and completing repairs efficiently and correctly the      first time.
• Performing Indoor Air Quality (IAQ) services and installing related components.
• Expanding  into boilers, generators, fireplaces, and tankless water heaters with      support and training from our senior technicians.
• Identifying  and generating lead referrals for the sales team.
• Completing other related tasks as assigned by the Service Manager.

 Qualifications:

• 3–5      years of HVACR experience in service and/or installation.
• Strong      verbal, reading, and communication skills; able to follow manufacturer      instructions and interact professionally with customers, suppliers, and      coworkers.
• Basic      computer skills.
• Physically      capable of performing all duties in varying conditions, including extreme      Buffalo weather.
• Commitment      to ongoing learning through self-study, company training, and manufacturer      workshops.
• Valid      New York State driver’s license (must be able to operate company vehicles      within 30 days) and insurability under TRS’s policy.
• Ability      to work efficiently under time pressure, changing schedules, weather      challenges, customer needs, and workload fluctuations.