HVAC Warranty Technician

West Coast Heating, Air and Solar are seeking an experienced and detail-oriented HVAC Warranty Technician to support our Service, Maintenance, and Installation teams. This role is ideal for a seasoned HVAC professional who enjoys troubleshooting complex issues, supporting team development, and ensuring a high-quality customer experience.

Position Overview

The HVAC Warranty Technician plays a critical role in diagnosing and resolving warranty and recall-related issues across both service and installation functions. This position requires strong technical expertise, clear communication, and a passion for training and continuous improvement.

Key Responsibilities

• Perform warranty and recall service work across HVAC Service/Maintenance and Installation departments


• Diagnose, troubleshoot, and complete repairs with a high level of accuracy


• Provide technical support and guidance to HVAC technicians in the field


• Document service work thoroughly, including completion of warranty-related forms in ServiceTitan


• Communicate recall-related findings to appropriate managers within a 24-hour timeframe


• Collaborate with managers to identify trends and training opportunities


• Support continuous improvement by contributing to issue resolution and process refinement


• Engage with manufacturer technical support when needed


• Assist the Service department during high-demand periods

Qualifications

• 5+ years of hands-on experience in HVAC service and/or installation


• Strong troubleshooting and diagnostic skills across residential systems


• Ability to create clear, concise, and accurate service documentation


• Experience working with ServiceTitan or similar field service software (preferred)


• Strong communication and interpersonal skills


• Ability to train, mentor, and support fellow technicians


• Commitment to delivering exceptional customer service


• Ability to pass a background check and drug test


• EPA Certification is a MUST

How to Apply: If you are a skilled and dedicated HVAC Warranty Technician looking to join a reputable company with opportunities for growth and development, we want to hear from you! Please submit your resume and a cover letter detailing your experience and qualifications to [email protected] or submit a form.