NOW HIRING: HVAC WARRANTY TECHNICIAN

$30–$40/Hour + Performance Bonuses

Metro Plumbing, Heating & Air

Are you the technician everyone calls when they can't figure out the problem?

Metro Plumbing, Heating & Air is looking for an experienced HVAC technician to join our team as an HVAC Warranty Technician. This role is focused on diagnosing and resolving warranty-related issues on recently installed HVAC systems.

This is an excellent opportunity for a seasoned technician who enjoys troubleshooting, mentoring others, and using their technical knowledge every day without the physical demands of a traditional installation position.

What You'll Do

• Respond to warranty and callback requests on newly installed HVAC systems
• Diagnose and resolve installation-related issues
• Verify system performance and installation quality
• Communicate findings and solutions with homeowners professionally
• Document repairs and warranty work accurately
• Help identify trends and opportunities to improve installation quality

What Success Looks Like

Key Performance Indicators (KPIs):

• Complete 3–5 warranty calls per day
• Maintain high customer satisfaction
• Accurately diagnose issues on the first visit
• Minimize repeat warranty callbacks
• Complete documentation thoroughly and on time

Why Experienced Technicians Like This Role

• Less physically demanding than installation work
• Focus on troubleshooting and diagnostics
• Use your years of technical experience every day
• Consistent schedule and manageable call volume
• Opportunity to mentor and support younger technicians
• Company-provided vehicle

What We're Looking For

• Strong HVAC diagnostic and troubleshooting skills
• HVAC service or installation experience
• Professional communication skills
• EPA Certification preferred
• Clean driving record
• Pride in solving problems the right way

Compensation & Benefits

• $30–$40 per hour based on experience
• Performance-based bonus program
• Company vehicle
• Health, dental, and vision insurance
• Paid time off
• 401(k)
• Ongoing training and development

If you're ready to put your experience to work in a role that values technical expertise over sales pressure and heavy physical labor, we'd love to talk with you.