HYBRID- Customer Service / DATA ENTRY - Fast Hire

BCforward is currently seeking a highly motivated Customer Service Representative / Unclaimed Property Specialist I for an opportunity in  Phoenix, AZ, 85007

Position Title: Unclaimed Property Specialist I /Customer Service Representative

Location:  Phoenix, AZ, 85007

Anticipated Start Date: ASAP

Expected Duration: 1 Year  Contract

Pay Range: $16/hr. on W2

• Hybrid, 2-3 (days in off or business needs) in office. 
• Data Entry and Call center

Job Description:

• Managing inbound calls in a timely manner
• Following call CENTER “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions Document Control Retrieving, classifying and organizing forms and correspondence, specific tasks include:
• Sign for incoming registered or certified mail
• Sort and Distribute mail
• Produce digital copies of documents for retention purposes
• Keep records of incoming packages
• Collect and prepare correspondence to be mailed
• Correct and forward misdirected mail
• Arrange for express delivery when needed Data Entry Quickly and accurately capturing information, specific tasks include:
• Transfer data from paper formats into computer files or database systems
• Type in data provided directly from customers
• Verify data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested
• Sort and organize paperwork after entering data to ensure it is not lost

Experience Required     

2 years of combined Office, Data Entry, and Telephone

Education: High School Diploma