Hybrid Investigator

Department: Surveillance Prep Investigator/Surveillance 

Location: Hybrid (Remote & Field-Based), Lincoln, NE and surrounding areas 

Job Type: Full-Time / Non-Exempt / Billable Hours

Position Overview: Frasco is seeking a Hybrid Investigator to conduct pre-surveillance research and field surveillance. This role requires strong analytical skills, covert surveillance abilities, and independent work capability in both remote and field environments.

Compensation & Benefits

• Hourly Rate: $18–$30 per hour (based on experience, education, and region)
• Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction 
• Mileage Reimbursement: $0.55 per mile for all portal-to-portal and mobile surveillance mileage
• Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)
• Paid Training: Paid at regular hourly rate
• Medical, Dental, and Vision Insurance
• Life Insurance, Supplemental Health Insurance, FSA, Paid Time Off, and Paid Holidays
• 401k with company matching
• Employee discount programs 

Key Responsibilities: Surveillance Prep Research

• Conduct database research via the internet and industry databases
• Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation
• Complete well-written, detailed reports on findings within designated turnaround timeframe
• Work closely with team members, regional managers, and service line directors to identify databases that produce accurate and relevant information based on the location of the subject being investigated
• Edit investigative reports for formatting, spelling, and grammatical issues to ensure they are client ready when finalized
• Alert regional managers to any issues related to investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process.
• Update and annotate corporate case management system with investigative notes and upload/save completed/edited reports

Surveillance Investigations

• Conduct covert surveillance and activity checks for insurance claims and private investigations.
• Capture and document video footage, including ID shots and subject activities.
• Utilize legal pretext and investigative techniques to gather information.
• Prepare comprehensive reports with timestamps and supporting evidence.
• Maintain strict confidentiality and adhere to legal/ethical guidelines.
• Adapt to irregular hours (nights, weekends, holidays) as investigations require.
• Attend and testify at hearings when necessary.

Competencies & Skills

• Attention to Detail: Ensures accuracy in research findings and surveillance reports
• Communication: Strong written and verbal skills for client interactions and documentation
• Time Management: Ability to prioritize tasks and meet deadlines
• Independence: Self-motivated, capable of working remotely and in the field with minimal supervision
• Organization: Ability to stay organized
• Efficient and effective: Ability to identify and execute a plan of action minimizing waste of time, effort and resources while producing results, value and quality investigations
• Team: Ability to work in a team environment when necessary
• Technical Proficiency: Comfortable with smartphones, computers, surveillance equipment, and investigative software
• Flexibility: Willingness to adapt to unpredictable schedules and changing priorities

Requirements:

• Private Investigator License for the State of Nebraska -  Frasco will assist in obtaining NE licensing for the right candidate 
• Valid driver’s license with a clean record
• Reliable vehicle for surveillance assignments (neutral color preferred)
• Basic surveillance equipment (e.g., digital/covert cameras, laptop, smartphone)
• High-speed, secure internet connection for research investigations
• Ability to sit/stand for extended periods and meet strict deadlines
• Minimum auto insurance coverage: $100,000 per person/$300,000 per accident bodily injury/$50,000 property damage
• Windows 11 or greater required, with 8+gb of RAM preferred
• Mac OSX 13 or greater required for iMac

Preferred Qualifications

• Bachelor’s Degree in Criminal Justice, or related field
• Experience in insurance claims, fraud investigations, or customer service
• Military or law enforcement background preferred