We are seeking a Service Technician for our client, a manufacturing company in Acton, MA. This is a DIRECT HIRE position. The main responsibility is to lead the repairs and maintenance of machines by providing excellent customer support. Travel Requirements: 20% travel/year to customer locations in North America and Canada
Maintenance and repair of machines, specifically hydraulic machines
Troubleshooting and diagnosing machine errors or technical problems and determine proper solutions
Provide service and customer support on phone and on site
Manage all on site installation, repair, maintenance and test tasks by cooperating with the technical team
Providing professional customer support via phone and email
This is a Full-Time, Direct Hire position The hours will be Mon-Fri 8AM-5PM AFTER training 12PM-8PM Benefits:
Competitive compensation
Health Insurance
PTO, Paid Sick Leave, Holiday Pay
401K with match
Bonus pay
Career growth opportunities
Required Knowledge, Skills, and Abilities: (Companies ATS Questions): 1. Do you have a minimum of 3 years experience in a service technician or mechanical technician role 2. Do you have knowledge of hydraulic systems 3. Do you have the ability to travel internationally 20% of the year for technical training, machine installation and support 4. Must be a US Citizen or Green Card holder.
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