IBM.com Information Architecture Leader

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

We are seeking a highly skilled and experienced Web Information Architecture leader with unique talent for technical architecture, complex navigation schema design, and library management. This senior member in the IBM.com design organization will lead our information architecture and UX research practices and manage a globally distributed team of experts responsible for crafting intuitive and efficient digital experiences through strategic planning, organization, and implementation of information architecture principles.

Key Responsibilities:

Information Architecture Development: Design and develop comprehensive information architecture strategies for web projects, ensuring logical and user-friendly organization of content.

Technical Architecture Expertise: Collaborate with development teams to translate information architecture concepts into scalable and efficient technical solutions, leveraging your expertise in web technologies and frameworks.

Navigation Schema Design: Create clear and intuitive navigation schemas that enhance user journey and facilitate seamless navigation across digital platforms.

Library Management: Establish and maintain centralized digital libraries, ensuring consistent taxonomy, metadata standards, and efficient content retrieval mechanisms.

User Research and Testing: Conduct user research, usability testing, and analysis to inform information architecture decisions and refine navigation structures based on user feedback.

Collaborative Leadership: Work closely with cross-functional teams including designers, developers, content strategists, and stakeholders to align information architecture efforts with project goals and objectives.

Documentation and Training: Document information architecture guidelines, standards, and best practices, and provide training and support to internal teams as needed.

Required Technical and Professional Expertise

Bachelor's or Master's degree in Information Science, Computer Science, Human-Computer Interaction, or related field.

Proven experience as an Information Architect or similar role, with a strong portfolio demonstrating successful web projects.

Deep understanding of web technologies, content management systems, and development methodologies.

Experience in managing websites on the Adobe Experience Manager platform or similar web content management system.

Expertise in creating and implementing navigation schemas, taxonomies, and metadata standards.

Excellent communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels.

Experience with user research methods, usability testing, and data-driven decision-making.

Strong analytical and problem-solving skills, with the ability to translate complex requirements into clear and actionable solutions.

Proficiency in tools such as Axure RP, OmniGraffle, Visio, or similar information architecture and wireframing tools.

Preferred Technical and Professional Expertise

n/a

MCCJBID

About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.