ICD Behavioral Health Billing Specialist

Community Youth Services is recruiting for ICD Behavioral Health Billing Specialist.  The Integrated Counseling Division provides mental health and co‑occurring treatment services that support youth, young adults, and their families. ICD programs empower participants to be active agents in their own recovery journeys, emphasizing person-centered, strengths-based care. We are seeking a highly skilled Behavioral Health Billing Specialist to join our ICD team. This position plays a critical role in ensuring accurate, timely billing and supporting the financial integrity of our behavioral health programs.

Starting pay is $31.27 to $40.09 per hour/DOE, Fulltime, Non-exempt

CYS is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, sex, creed, religion, age, marital or nursing mother status, pregnancy, national origin, citizenship, the presence of any sensory, mental, or physical disability, veteran status, sexual orientation, gender identity, gender expression, or any other status or characteristic protected by applicable local, state, or federal law.

About the Agency:

CYS has been a successful and established non-profit in downtown Olympia for nearly 50 years, providing a full continuum of care to meet the needs of at-risk youth and their families in our community. Our 20+ programs help youth with housing, placement stabilization, family preservation, foster care, education, job training, employment, independent living skills, delinquent behaviors, shelter, and basic needs. About 4,000 youth – and their families – seek services annually in their transition to become independent, successful adult members of society.

Community Youth Services is the largest child welfare agency serving southwest Washington, employing over 175 staff and supporting 120 volunteers. CYS provides a staff driven culture where we view our staff as our greatest asset in providing quality services.

For details on CYS Benefits, visit the CYS website career sections.

Required Qualifications

• Four (4) or more years of experience in medical billing, medical coding, or a related medical administration field.


• Professional certification in medical billing or coding preferred.


• Strong communication skills, including writing, speaking, and active listening.


• Excellent customer service skills, including interpersonal communication, patience, and empathy.


• Strong problem‑solving and critical thinking abilities.


• In‑depth understanding of industry best practices.


• Basic math, bookkeeping, and accounting proficiency; ability to work with claim files and Explanation of Benefits (EOBs).


• Strong organizational skills, including time management and ability to prioritize tasks.


• Knowledge of and comfort with ProviderOne, HCA/MCO payor portals, and clearinghouses.


• Proficiency with computers, online reporting platforms, and electronic systems.


• Understanding of HIPAA and ability to maintain confidentiality and data security.
  

Additional Agency Requirements are listed on the CYS website career section.

Major Responsibilities

Direct Services & Billing Operations

• Maintain confidentiality at all times in accordance with HIPAA guidelines and regulations.


• Provide compliance and licensing support between HR and billing processes when clinical credentials, NPIs, or taxonomy updates occur.


• Submit claims and service encounter data to MCOs, the ASO, clearinghouses (such as RevConnect or Avatar), or directly to HCA via ProviderOne.


• Partner with the ICD team to ensure data accuracy for enrollments, discharges, service intensity, and reporting to the CYS Finance team and funders.


• Attend relevant community meetings as a billing specialist representative.


• Utilize the Electronic Health Record (EHR) system to complete billing functions, audits, and claims reports.


• Support ICD contract review in collaboration with ICD leadership.


• Build and configure EHR financial components (rates, plans, contracts, payers) to align with contract requirements and ensure accurate reporting.


• Support clean claims through audit work and collaboration with clinical leadership, ensuring documentation meets contract and SERI Manual requirements.


• Communicate billing amendments to program leadership and/or direct staff to ensure timely corrections.


• Communicate necessary billing-related questions to MCO and ASO representatives.


• Identify and resolve participant billing discrepancies.


• Reconcile accounts and maintain billing balance reports.


• Maintain provider credentialing with insurance companies and submit credentialing documents as needed.

How to apply:  Interested candidates should submit a resume and cover letter describing relevant experience and qualifications. Applications will be reviewed on a rolling basis until the position is filled.

CYS is an Equal Opportunity Employer
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Community Youth Services will be based on merit, qualifications, and abilities. Community Youth Services will not tolerate discrimination in employment or personnel practices including the advertisement of positions, recruitment, selection, promotion, demotion, transfer, disciplinary action, layoffs, or termination. These activities shall be conducted without regard to race, color, sex, creed, religion, age, marital or nursing mother status, pregnancy, national origin, citizenship, the presence of any sensory, mental, or physical disability, veteran status, sexual orientation, gender identity, gender expression, or any other status or characteristic protected by applicable local, state, or federal law.

Applicants wishing to receive job posting in an alternative format, or who need accommodation with the application process are encouraged to contact CYS Human Resources using the CYS website.