ICD Psychiatric Medical Assistant

Community Youth Services is recruiting for Psychiatric Medical Assistant to work at the Thurston County Office. This position provides Medical Assistant and administrative support to the Integrated Counseling Division (ICD) by providing whole person care to youth and young adults in a team-based setting. ICD provides intensive outpatient wraparound services, including psychiatric services and medication management, to youth and young adults from various backgrounds, including houselessness, foster care, and youth involved in the juvenile justice system. This position will support the Psychiatric Mental Health Nurse Practitioner (PMHNP) in providing medication services to participants in ICD programs as well as supporting the PMHNP in administrative duties. 

Starting pay is 34.75 to $38.81 per hour DOE.  (Non-exempt) (Fulltime). 

CYS is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, sex, creed, religion, age, marital or nursing mother status, pregnancy, national origin, citizenship, the presence of any sensory, mental, or physical disability, veteran status, sexual orientation, gender identity, gender expression, or any other status or characteristic protected by applicable local, state, or federal law.

About the Agency:

CYS has been a successful and established non-profit in downtown Olympia for over 50 years, providing a full continuum of care to meet the needs of at-risk youth and their families in our community. Our 20+ programs help youth with: housing, placement stabilization, family preservation, foster care, education, job training, employment, independent living skills, delinquent behaviors, shelter, and basic needs. About 4,000 youth – and their families – seek services annually in their transition to become independent, successful adult members of society.

For new full-time employees:

• 3.6 weeks of vacation leave


• 11 paid Holidays + 4 personal holidays


• 12 days of sick leave


• Merit increases of 2.8% annually within pay grade


• Cost of Living increases annually when possible


• Free benefits include:


• Health insurance


• Health Savings Account (HSA) – CYS contributes $100 per month


• Dental insurance


• Vision insurance


• Life insurance


• Teledoc


• Employee Assistance Program

After one year of employment:

• Retirement: 100% vested with no time minimums. 3% CYS contribution toward your 403(b) whether or not you invest yourself. Additional 100% CYS match of your retirement contributions up to 2% of your compensation.


• Eligible to apply for the tuition assistance program.

Qualifications Summary

• High school diploma or GED; completion of an accredited Medical Assistant program


• Washington State Medical Assistant license and current AHA Basic Life Support (BLS) certification


• Experience using EMR/EHR systems and proficiency with Microsoft Outlook, Word, Excel, Teams


• Preferred two years of Medical Assistant experience


• Experience working with diverse populations, including LGBTQIA2+ and BIPOC youth


• Experience with medical billing, coding, documentation, and telehealth preparation


• Ability to maintain confidentiality in accordance with HIPAA and state regulations


• Strong organizational skills and ability to manage multiple administrative and clinical tasks

Responsibilities Summary

• Support psychiatric services through scheduling, coordination of referrals, and communication across the care team


• Obtain and document vital signs, assist with point‑of‑care testing, and support diagnostic and therapeutic procedures


• Coordinate lab orders, track and document results, and assist with medication‑related tasks under provider direction


• Prepare and maintain exam, session, and telehealth rooms; monitor and restock supplies


• Participate in wraparound meetings and case staffings to support client needs


• Provide basic patient education and support client access to services, including community‑based engagement


• Conduct basic screening and triage for urgent or emergent concerns, escalating appropriately


• Assist with prior authorizations, care transitions, releases of information, and connections to external providers


• Collaborate closely with the PMHNP/ARNP, treatment team, administrative staff, and primary care partners

CYS is an Equal Opportunity Employer
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Community Youth Services will be based on merit, qualifications, and abilities. Community Youth Services will not tolerate discrimination in employment or personnel practices including the advertisement of positions, recruitment, selection, promotion, demotion, transfer, disciplinary action, layoffs, or termination. These activities shall be conducted without regard to race, color, sex, creed, religion, age, marital or nursing mother status, pregnancy, national origin, citizenship, the presence of any sensory, mental, or physical disability, veteran status, sexual orientation, gender identity, gender expression, or any other status or characteristic protected by applicable local, state, or federal law.